Simple Addiction Reviews (17)
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Simple Addiction Rating
Address: 5366 W Evergreen Cir, Highland, Utah, United States, 84003-9459
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If this issue is not resolved please contact us at [redacted] @simpleaddiction.com and we would be happy to resolve this with ether resolution you have asked forThank you [redacted] @simpleaddiction.com
Our advertising was very clear of the limit of bracelets for eachBracelets for $was NOT what we advertisedOnce we were aware of the glitch in the system you were notified of the errorWe are happy to honor our advertising for this purchase
Please Contact us at [email protected] and we will be sure to help you with your issueWe appreciate the feedback and will look into fixing way we send out tracking informationWe look forward to working with you
Complaint: [redacted] I am rejecting this response because:This image was not posted at time of purchase so is irrelevant to my purchaseIt's best to post limits of items before or exactly at time of sale not after the customer has made their purchase And if they do not sell it in quantities of more than they shouldn't send a involve of sale and charge customer for productsThere is still a charge on my account for this sale!!!! If I'm not getting them why do they still have my money??? Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: So if you have no plans to fulfill my order than why have you charged me and still not refunded my money?!?!? You have taken my money and in days still not returned itI get no bracelets and you take 10.50$ from me!!!You shouldn't have allowed me to purchase those bracelets and charged me for them you have official stolen 10.50$ from me I should sue you for taking money without my consist!! I guess I will talk to my lawyer about this and go from there!! Sincerely, [redacted]
Complaint: ***
I am rejecting this response because: I have attempted to contact you via that email address.
Sincerely,
*** ***
***,Please contact us at ***@simpleaddiction.com and we will be happy to do any price adjustment to match our advertised priceIt is likely your package has already shippedAgain, please contact us at ***@simpleaddiction.com and we will get you taken care ofThank you
Your order was refundedWe are sorry you are unhappy that we will not sell you bracelets for $Items were listed with the information shown in the previous attached pictures
We are sorry you feel this way
Please Contact us at [email protected] always answer every emailIf you have not received your items we would be happy to re-send them
Please contact us at [email protected] We are happy to accept returns
Complaint: ***
I am rejecting this response because:
Nothing was posted about limits on your sale at the time of purchaseThe company has taken the money from me and if my sale has been canceled they have not returned the money to me!! If the company does t agree to the sale than don't confirm sale give an invoice and take customers money!!! This company has now held on to my money since Thursday for a sale they rufuse to complete I didn't create this sale this company did and I didn't forget to list a limit at time of sale this company didWe are in a pretty up todate technology world all this company had to do is limit amount able to purchase or add a few extra words of text on their email they blasted out of both they failed to do!!This is not my problem I simple went on their site at time of sale made a purchase recived a receipt and was charged fulfill the order.
Sincerely,
*** ***
If this issue is not resolved please contact us at [redacted]@simpleaddiction.com and we would be happy to resolve this with ether resolution you have asked for. Thank you. [redacted]@simpleaddiction.com
Complaint: [redacted]I am rejecting this...
response because:This image was not posted at time of purchase so is irrelevant to my purchase. It's best to post limits of items before or exactly at time of sale not after the customer has made their purchase. And if they do not sell it in quantities of more than 2 they shouldn't send a involve of sale and charge customer for products. There is still a charge on my account for this sale!!!! If I'm not getting them why do they still have my money???
Sincerely,
[redacted]
Please Contact us at [email protected] and we will be sure to help you with your issue. We appreciate the feedback and will look into fixing way we send out tracking information. We look forward to working with you.
Complaint: [redacted]
I am rejecting this response because:
So if you have no plans to fulfill my order than why have you charged me and still not refunded my money?!?!? You have taken my money and in 6 days still not returned it.... I get no bracelets and you take 10.50$ from me!!!You shouldn't have allowed me to purchase those bracelets and charged me for them you have official stolen 10.50$ from me I should sue you for taking money without my consist!! I guess I will talk to my lawyer about this and go from there!!
Sincerely,
[redacted]
Our advertising was very clear of the limit of 2 bracelets for .01 each. 50 Bracelets for $10 was NOT what we advertised. Once we were aware of the glitch in the system you were notified of the error. We are happy to honor our advertising for this purchase.