Simm Associates, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 
Thank you, Simms and [redacted]y for responding to this
complaint to resolve the issue at hand. I am willing to make the $411.33
payments to Simms but the original settlement I was given and per [redacted] was recorded
was for $3,500. Upon making a payment I was under the impression on my side and
[redacted]’s; that this was the agreement with the $411.33 per month until the account
is settled. I asked for a paper copy of the balance and settlement agreement
which was never received.
[redacted] called to follow up 20 days later (may have more
available funds with tax season and this was part of the agreement) the
settlement changed to $5,935. Since the one-time offer was not indicated as
such to myself and [redacted] (with recorded calls) said that “Sorry I didn’t know it
was a one-time offer” the settlement then went up.  I don’t find this as a good business practice
to change the settlement when the process of repaying on an agreed amount  already submitted to both parties.
I’m willing to work on a settlement and pay a monthly payment
due to not having a lump sum of funds the new settlement (which is the fourth
number I’ve been given) seems high. If we could reach a settlement of $4,000 in
monthly payments of $411.33 (with the occasional extra amount via check) I can
make the payments. I do have to request a written settlement agreement sent via
mail with an address to send checks to for payment.
Thank you for contacting me and I am looking forward to have
this matter resolved.
[redacted]
[redacted]
[redacted]

SIMM Associates, Inc. is a third party collection agency.  SIMM does not purchase or own debt; it collects on accounts referred to it by debt owners.  It was founded and incorporated in 1991 in...

Newark, Delaware.  From its inception, SIMM has been dedicated to providing highly effective collection services to its clients, assuring always that the consumer is dealt with in a professional and appropriate manner. [redacted]’s complaint stems from Sun Trust account for her deceased father, [redacted]. This account was placed in our office by our client on June 10th of this year. In her complaint she states that representatives from our company have called her and her husband, made threats toward her and her credit score if the debt was not paid. She also states that our company is a scam and that we do not forward payments to our client. First and foremost, SIMM Associates is not a scam. As mentioned above, we have been in business for 25 years and are quite proud of our reputation in the industry. We would certainly not be in business for that long if Ms. [redacted]’s accusations were true. Furthermore, Sun Trust has been a client of ours for almost 4 years and we have had no such issues remitting payments back to them. Secondly, we actually had a conversation with her on September 26th and at no time did she make these accusations. She spoke with our representative about her father’s estate, talked about possible payment arrangements and said she would speak to family members and call back on September 28th. That was the last conversation any representative of our company had with her before she filed this complaint. We have been in contact with Sun Trust in regards to this complaint and they agree there is no merit. They have also stated to keep claim open that is currently filed against the estate by SIMM Associates on behalf of Sun Trust Bank. According to court records, the estate is valued at $315,000. Should Ms. [redacted] have any questions she may contact [redacted] at [redacted] extension [redacted]  Thank you.

SIMM Associates, Inc. is a third party collection agency.  SIMM does not purchase or own debt; it collects on accounts referred to it by debt owners.  It was founded and incorporated in 1991 in...

Newark, Delaware.  From its inception, SIMM has been dedicated to providing highly effective collection services to its clients, assuring always that the consumer is dealt with in a professional and appropriate manner. [redacted]’s complaint states that she is not familiar with Comenity Capital Bank or PayPal. SIMM Associates received this account from our client, PayPal, on February 22 of this year. We sent one letter and did not attempt any phone calls. Due to this complaint, we have closed this account in our office and no more communications will be attempted from SIMM Associates. Should Ms. [redacted] have any questions, she may contact [redacted]

SIMM Associates, Inc. is a third party collection agency.  SIMM does not purchase or own debt; it collects on accounts referred to it by debt owners.  It was founded and incorporated in 1991 in Newark, Delaware.  From its inception, SIMM has been dedicated to providing highly...

effective collection services to its clients, assuring always that the consumer is dealt with in a professional and appropriate manner. Ms. [redacted]’s complaint relates to the processing of payments for the purpose of settling an account. She attempted to process a payment through the Simm website payment application.  She advised that she had been unsuccessful.  It was agreed that Simm would process 2 payments, on February 4th and 13th respectively, to settle the account.  Unbeknownst to Ms. [redacted] or Simm, a payment had been made online, which, when received on February 9th,  represented an overpayment. Ms. [redacted] contacted Simm on February 18th regarding the overpayment. She forwarded a copy of her depository statement showing the 3rd payment on February 23rd.  The manager requested issuance of a reimbursement payment.   It appears that Simm attempted to issue a credit back to her account, rather than issue the reimbursement check.  Ultimately, the check was mailed on March 11th, 2015.  Simm regrets the problems Ms. [redacted] experienced with our payment processing.  It is not typical of our process and we regret the inconvenience she was caused to endure.    She may contact [redacted]  Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Simm Associates did not make it clear that my payments were considered inadequate toward resolving my defaulted student loan. They gave the impression that making monthly payments were acceptable toward this end, presumably because they would rather have something rather than nothing. It is true, my financial situation has not changed. In fact, it has grown worse due to an unforeseen health crisis. Of course, debt collectors like Simm Assoc. live in a fantasy world where everyone has a wealthy family member or friend who is ready to fork over the entire amount to clear the consumer's debt. I do not live in such a world. I am fortunate just to have a full-time job, and consequently, Simm is fortunate to get even $200 a month from me. They continue to "work with" consumers without providing so much as an account statement--a record of payments of any kind--for the protection of the consumer. Presumably, I am supposed to just take their word regarding the amount of debt they are handling for their client and how much of my monthly payments are going toward resolving my debt. This is hardly standard business practice, even among debt collectors.
 
They were fully aware of the mistake they made in withdrawing last month's payment from my checking account; yet, they make the consumer jump through hoops to "prove" that they erred. I am through dealing with this company full of incompetence.
Regards,
[redacted]

SIMM Associates, Inc. is a third party collection agency.  SIMM does not purchase or own debt; it collects on accounts referred to it by debt owners.  It was founded and incorporated in 1991 in...

Newark, Delaware.  From its inception, SIMM has been dedicated to providing highly effective collection services to its clients, assuring always that the consumer is dealt with in a professional and appropriate manner.
[redacted]’s complaint originates from a PayPal Credit account that was placed in our office on March 15th of this year. She states that she had not purchased anything from PayPal in 2014 and furthermore, she called Ebay and PayPal and claims she was told she owes nothing.
It seems Ms. [redacted] may be confused or does not understand the difference between PayPal and PayPal Credit. These are two different entities and one can have a PayPal account and also a PayPal Credit account. The account we are collecting is for PayPal Credit and would not involve her PayPal account which indeed may have a 0 balance which she states in her complaint.
Due to PayPal Credit’s complaint policy we have closed this account in our office and forwarded it back to PayPal Credit. Ms. [redacted] will receive no further communications from SIMM Associates. Should she have any questions, she may contact [redacted]. 
Thank you.

SIMM Associates, Inc. is a third party collection agency.  SIMM does not purchase or own debt; it collects on accounts referred to it by debt owners.  It was founded and incorporated in 1991 in...

Newark, Delaware.  From its inception, SIMM has been dedicated to providing highly effective collection services to its clients, assuring always that the consumer is dealt with in a professional and appropriate manner. [redacted]’s complaint stems from a PayPal Credit account that was placed in our office on January 4th of this year. He states that he is not familiar with this bill and that representatives were rude to his wife when she called in to our office. Upon listening to the call recordings we feel that a few calls could have been clearer in terms of information given but at no time was anyone rude with either [redacted] or his wife. In his complaint he states that he is not clear on what this bill is for and even disputed the validity of this debt but on multiple phone conversations payment arrangements were negotiated. The most recent phone conversation was on March 23 with Mr. [redacted]’s wife and even on that conversation payment arrangements were mentioned. She notified our representative that a possible settlement could be done but would have to converse with her husband and call back the next day. In conclusion, we dispute Mr. [redacted]’s claim that this debt is not valid due to the repeated negotiation of payments and a possible settlement over multiple phone conversations. Furthermore, we feel the phone conversation with his wife where we are accused of being rude was cordial. Due to PayPal Credit’s complaint process, this account was closed with our company and forwarded back to PayPal Credit. Should Mr. [redacted] have any questions, he may contact [redacted]

SIMM Associates, Inc. is a third party collectionagency.  SIMM does not purchase or owndebt; it collects on accounts referred to it by debt owners.  It was founded and incorporated in 1991 inNewark, Delaware.  From its inception,SIMM has been dedicated to providing...

highly effective collection services toits clients, assuring always that the consumer is dealt with in a professionaland appropriate manner.Ms. [redacted] complaint states that Simm threatens andharasses debtors in order to get paid. She further states that Simm misrepresents that it is to whom paymentshould be made.  She states that Simmlies to people to make money.  Ms. [redacted] has had at least five loans incollection at Simm Associates from time to time, dating back to 2011.  These accounts were referred to Simm forcollection on behalf of the lender, National Collegiate Trust.   The accounts are referred to Simm withinstructions to request sufficient payments to bring the accounts current.  Ms. [redacted] has determined that she will makedelinquent payments to the company that services current accounts for NCT, andthat company accepts such payments.  Manytimes, the payments are inadequate to address the delinquency, but that hasbeen Ms. [redacted]’s choice.  Simm representativesare correct in stating that payments should be made directly to Simm.  The calls made were appropriately documented by Simmand there is no indication of the improprieties that Ms. [redacted] suggests.    Tothe extent she felt threatened or harassed by Simm’s agents in their seekingpayments of accounts referred to them for collection, Simm regrets herperception.  Simm representatives arehighly trained and experienced and they do not lie or misrepresent the natureof the collection referral upon which they collect.  In response to this complaint, Simm has closed theaccount and returned it to our client. Should Ms. [redacted] have questions, she may contact [redacted]  Thankyou.

Review: This company contacted me multiple times through phone calls and through mail . They said I owed a debt of over 8k from 2002. I had paid on this account through [redacted] outsourcing and with out notice they sold the debt to them. When they sent me a letter it didnt account for any of the payments I had made for years on that account. I sent a letter saying I didnt accept that debt because I had paid on it. I have got no responses just harassing phone calls.Desired Settlement: I would like them to stop contacting me about the debt that I had paid to [redacted] outsourcing

Business

Response:

The account in question was referred to Simm Associates, Inc. for collection by [redacted] on June 20th, 2013. Simm sent its initial notice to [redacted] within the next 2 days and commenced collection effort thereafter. The debt is owned by [redacted], a debt purchasing company. Simm is a third party collection agency, it does not own the debt.

The account balance upon referral by [redacted] was $8,452.78. The debt originated with [redacted] in September 2003.

Simm will close this account to further collection effort. The account will be returned to [redacted]. You may reach them at [redacted]

Should you wish to speak with me, please call [redacted]

Thank you for bringing this matter to our attention.

Review: this business keeps call and harrasing a rv resort I am staying at to give me messages this is uncalled for!!!! they have the address send a letter they have my phone number call me not a rv resort !Desired Settlement: call and advise them harassing phone calls to some one else is uncalled for send a letter not call business I am staying at this is pure tacky business to say the least ...I will not return any calls left ....they continue to pursue harassing a campground they will take action on them

Business

Response:

SIMM Associates, Inc. is a third party collectionagency. SIMM does not purchase or owndebt; it collects on accounts referred to it by debt owners. It was founded and incorporated in 1991 inNewark, Delaware. From its inception,SIMM has been dedicated to providing highly effective collection services toits clients, assuring always that the consumer is dealt with in a professionaland appropriate manner.Ms. [redacted] complains that Simm has left messagesfor her at the RV camp at which she is staying. She states that Simm has her phone number and address. Unfortunately, she did not provide these inher complaint. Simm has attempted to locate the account regarding which thecalls have been placed, without success. If Ms. [redacted] can provide information such as her file number, accountnumber, address, phone number, date of birth, SSN, and/or other demographicinformation, Simm will seek to locate the account in question and remove the RVpark number. If Mr. [redacted] wishes to discuss this matter, shemay contact [redacted]

Review: SIMM associates somehow obtained my mother's personal cell phone number and contacted her numerous times regarding my student loan account. She is not a consigner on this account and has no association with it. The account is mine solely and my mother should be left out of it.Desired Settlement: Stop calling my mother

Business

Response:

SIMM Associates, Inc. is a third party collectionagency. SIMM does not purchase or owndebt; it collects on accounts referred to it by debt owners. It was founded and incorporated in 1991 inNewark, Delaware. From its inception, SIMMhas been dedicated to providing highly effective collection services to itsclients, assuring always that the consumer is dealt with in a professional andappropriate manner.[redacted] expressed concern that Simm Associates,Inc. contacted his mother regarding a student loan account. The phone number to which the call was placedis not provided but the date of 12-1-14 is. I have reviewed Simm records on the Puco account and do not see a callplaced on that date. This account hasbeen referred to Simm several times over the past 3 plus years. When calls to reach [redacted] are not respondedto, it is appropriate to try to reach third parties to attempt to verify theaccuracy of location information- address, home phone, work location. That may have been the basis for the call towhich [redacted] refers. Simm has closed itscollection efforts and returned the account to its client. Should [redacted] have any questions, Pleasecontact [redacted]

Review: The account in question is for a foreclosure debt I am assuming, they give little info other than that. I have not been contacted by anyone other than SIMM just recently - I know nothing of this bill. SIMM Associates calls to let me know I owe money to someone. Whom that is ... I am having trouble finding out. I keep asking for more information in which SIMM Associates repeatedly screams and threatens me (literally) that they have sent repeatedly. I even ask for them to repeat my email address over the phone - they seem to have it correct, yet they will not send me more information on the debt. They have repeatedly tried to call other family members and friends saying they are "old friends" and need information on how to find me. If they have my number and I owe a debt - why do they keep calling family and friends? This is harassment.

The woman who calls me with a horrible attitude says they can sue me, take me to court, garnish wages, etc. ... the thing that makes her soo angry seems to be me asking for validation of debt and that I want it in writing so I know who I am supposed to pay. She then gets irate and starts getting out of hand over the phone saying that if I do not pay her the amount she is stating ... that she will be forced to collect the entire amount ...whatever that is...and whomever that is for? So, every couple of days, I get these screaming phone calls from SIMM Associates - and then they follow up with friends, family, neighbors. This is ridiculous - they won't even send me the information on the account but she wants me to immediately send her money over the phone with credit card information. If this is a real debt - I would never pay it like that. I need written paperwork ... and account number all the information that I can take to legal service from my work to make sure it is all legal (which is is not in the manner they are going about it) they are in clear violation of the Fair Debt Collection Practices Act. Without a proper call with the proper information- I will not pay a phantom debt to anyone.

If this is a verified debt, I need a written or official letter with all the pertinent information about it so I can take next steps - a lawyer may need to be involved to sort it out so I will do the best I can with timing - but right now, all it is to me is a threatening and harassing phone call at work. I also wish for my friends and family and neighbors to stop receiving these horrible calls. I would think if they were recording these things ... they might not want to harass and scream and threaten people.Desired Settlement: If this is a verified debt, I need a written or official letter with all the pertinent information about it so I can take next steps - a lawyer may need to be involved to sort it out so I will do the best I can with timing - but right now, all it is to me is a threatening and harassing phone call at work. I also wish for my friends and family and neighbors to stop receiving these horrible calls. I would think if they were recording these things ... they might not want to harass and scream and threaten people.

Business

Response:

[redacted] filed a complaint with the Consumer Financial Protection Bureau raising similar concerns. I have attached below our response to him through the CFPB.

Provide a response:

SIMM Associates, Inc. is a third party collection agency. SIMM does not purchase or own debt; it collects on accounts referred to it by debt owners. It was founded and incorporated in 1991 in Newark, Delaware. From its inception, SIMM has been dedicated to providing highly effective collection services to its clients, assuring always that the consumer is dealt with in a professional and appropriate manner. On March 6, 2014 Simm was referred an account in the name of [redacted] for collection. The initial notice letter was sent on March 7th.. Simm left a message for [redacted] on March 12, which he returned and spoke with a Simm representative. She reviewed the matter with him, discussed a possible settlement, pursuant to which [redacted] requested proof of the debt. The Simm representative agreed to email validation information to him, which she did through her manager. On March 17th, the representative called to confirm the settlement and set up the payment for the 23rd. [redacted] stated he had not received the email of March 12, which had included the validation letter and the settlement confirmation. His complaint was received on March 20th. [redacted] requests that Simm provide him documentation showing "who and how" he owes money as well as an account number. Simm has submitted a request to its client for the information and should reply to [redacted] with additional information by April 5th. Simm appreciates this opportunity to resolve this matter to both [redacted]'s and Simm's benefit. Should [redacted] have any questions, he may contact [redacted]

Bottom of Form

What happened

Product:

Mortgage: Other mortgage

Issue:

Loan modification,collection,foreclosure

Describe what happened:

Hello, My name is [redacted] - I keep getting harassing phone calls at my work place from SIMM Associates ([redacted] regarding a past Foreclosure telling me I have to pay a certain amount of money in a few days or they will be forced to sue for the whole amount. The problem is ... they will not give me an account number or any information regarding the debt. I am not refusing to pay, I am asking for validation. I need to see in writing what and who I owe. It is my right. They keep telling me they sent it in an email (that I never see or receive) and when I ask for it to be mailed as a document to my home - they get furious and start yelling and threatening me over the phone. IF it is a real debt - I am not sure why they just cannot send me the information so I can get to next steps to pay it. They keep demanding payment over the phone and immediately without providing me any real information on the debt. I will comply when I see the proper paperwork. IS there anything you can do to help? -[redacted]

This is about:

Other

Concerned about foreclosure?

No

Attachment

Desired resolution

I think a fair resolution would be for SIMM Associates to send paperwork showing who and how I owe money and how they are involved. I would need an account number things to even proceed. Things they have not provided in the two weeks here they have been harassing me over the phone while I am at work. Possibly quit threatening me while I am at work ... that would be nice too.

On March 26th, our collection manager spoke with [redacted], advising that he had forwarded the loan documents [redacted] had requested. [redacted] indicated that he wished to review the materials with his attorney and would get back in touch thereafter.

If additional information is needed, please advise.

Consumer

Response:

Review: I have told Simm Associates numerous times to NEVER contact my place of work or my work cellphone. Just today I got numerous calls from a Victoria Savidge at ex: 2231 who went as far as to leave an "urgent" message with the receptionist of the company I work for. They are violating my privacy after I've requested to only communicate with me in writing.Desired Settlement: I want them to stop calling my place of work and my cellphone number. Only communicate with me in writing.

Business

Response:

As requested by [redacted], Simm Associates, Inc. has designated all phone numbers on her account to not be called. She should receive no more phone communication from Simm Associates related to the National Collegiate Trust Student loan accounts.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: I have never done any type of business or contact, or have heard of this company, and they are constantly calling me and other family members and it needs to stop. I do not believe this is a legit company.Desired Settlement: They need to stop calling my family members and myself.

Business

Response:

[redacted] filed a similar complaint with the CFPB. I have attached Simm's reply hereto. If additional information is needed, please advise.

Review: Simm Associates continues to harass my grandmother because they have been unable to contact me about my student loan. I called to give them my information and I was transferred to an unhelpful male agent who said his name was Arian who continued to talk over me and not listen to my issue. He kept speaking loudly and telling me to calm down. Simm Associates calls my grandmother over 8X per day and continues to ask for my grandfather who recently passed away and this upsets my grandmother very much.

In accordance with the Fair Debt Collection Practices Act, "...Collectors may not call you repeatedly, nor use threatening, obscene or racist language when calling..." Simm associates is not line as they continue to harass my grieving grandmother and call her over 8 times per day. She gives them my information and they continue to contact her instead of me.Desired Settlement: I want them to send a written letter of apology to my grandmother for causing her distress. I also would like them to contact me about the loan and not her. She will not be the one paying. I will.

Business

Response:

[redacted] complaint is factually inaccurate. Sallie Mae referred a loan account to Simm Associates on November 11th, for the specific purpose of determining if the Estate of [redacted] was able to payoff the loan. Simm sent a letter to the Estate of [redacted] in regard to a Sallie Mae loan upon which he was obligor. We never sought to speak with [redacted] and certainly had not been unable to contact her- we had never tried to contact her. We sent the initial letter and received a call from [redacted] on November 18th. Our representative characterized her as screaming and then she hung up. Aside from the letter and [redacted]all, Simm has had no contact with anyone regarding this matter. Our records do not reflect any calls made to 'her grandmother' or any one else. Suggesting that Simm called 8 times per day is wrong.

[redacted] may contact our probate manager, [redacted], at [redacted] should she wish to assist Simm with its estate claim investigation.

Review: RE: Your PayPal Credit Account

Original Creditor: Comenity Capital Bank

SIMM Associates sent me a letter stating, " Dear (my name), This letter confirms that our client referenced above is taking the necessary steps to recover the outstanding amount of $387.18. They have retained us to review your account and commence collection activity."

This letter is false as I have proof of purchase, paid in full from Pro Flowers for $35.97and EBay Safeglo for $124.95, these are the two accounts in SIMM Associates letter to me. Also I have contacted EBay and Pay Pal and they have both informed me I have no outstanding balances and that everything has been paid in full with no issues. The total of the two items listed does not equal 387.18. My wife not knowing charged the $387.18 on her debit card. I have had her take all her money out of her accounts and she will be putting a stop payment on the $387.18 tomorrow morning and will be getting a new card in fear of losing money out of her account.

I have attempted to call SIMM Associates since Saturday during their business hours and have left four voice mail messages as of today, 10/18/2015 and have not received a return phone call. I am trying to let them know I have receipts showing the items listed have been paid for in full by a different card not a pay pal account for them to stop pursing me with collection activities.Desired Settlement: No further contact by the business, I want them to stop any collection activities they are doing and they are not to report any negative credit information to the credit bureaus as the statements in the letter I received from SIMM Associates is false.

Business

Response:

SIMM Associates, Inc. is a third party collection

agency. SIMM does not purchase or own

debt; it collects on accounts referred to it by debt owners. It was founded and incorporated in 1991 in

Newark, Delaware. From its inception,

SIMM has been dedicated to providing highly effective collection services to

its clients, assuring always that the consumer is dealt with in a professional

and appropriate manner.Mr. [redacted]’s complaint stems from a PayPal Credit

account with our company. He states that he is not aware of any purchase and he

has been in contact with EBAY and PayPal and they both informed him he has no

outstanding balance with them. The account we were collecting on was for PayPal

Credit. PayPal Credit is a different entity from EBAY and PayPal and sometimes

can be confusing for customers. We did send Mr. [redacted] media to show proof of

debt. As he mentioned in the complaint, the purchases were for safeglo and pro

flowers. He states that he has a letter showing these were paid in full. We

have notified PayPal Credit that the customer feels these have been paid in

full. In the meantime, due to the complaint, we have closed this account down

in our office and Mr. [redacted] will receive no further communications from our

office. Should Mr. [redacted] have any questions, he may contact [redacted] at [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.

The agent we spoke with committed criminal fraud. He attempted to extort money from us to pay a student loan of our daughter. Our daughter entered a masters program. The Online University got her to sign a loan through [redacted] saying it was for the first semester and not providing the full paperwork. They infact had her sign for the entire two year program a loan of $22,000 which within two years they jacked up to $32,000. By the time she completed her first semester she had become seriously ill with a degenerative nerve and spinal disease. She was unable to drive or use her hands and had to drop out. [redacted] eventually deferred the loan till she was officially declared disabled, but passed the information on to SIMM Associates. Almost a year later SIMM's agent called us one Tuesday night saying the loan was 180 days in arrears (a lie) and that we had to pay $861 by bank draft or credit card because they were having a court proceeding Friday morning in which all of our assets would be attached. We could not send a check. None of us had received any notice of a court action. He repeatedly refused to answer if he had spoken with our daughter. Finally he said she had not answered the calls, letters, or emails. She had not received any communications. Further she has the deferment notice in writing which is still in effect. SIMM was simply trying to extort money from her elderly mother by fraudulent claims and threats.

Review: "[redacted] from this organization has called multiple times over the past few months in regard to some matter on behalf of my deceased mother. "[redacted]" does not state where she is calling from. Only gives me a reference #. My mother passed away 12/2014 and she had no estate.

I have never received a letter stating the nature of this issue or what it is pertaining to either. I had to google search the number to find out who the organization was and have read many bad reviews.Desired Settlement: I would like for this organization to stop contacting me. I have nothing to do now with my mothers affairs.

Business

Response:

SIMM Associates, Inc. is a third party collectionagency. SIMM does not purchase or owndebt. It collects on accounts referredto it by debt owners. It was founded andincorporated in 1991 in Newark, Delaware. From its inception, SIMM has been dedicated to providing highlyeffective collection services to its clients, assuring always that the consumeris dealt with in a professional and appropriate manner.The complaint from Ms. [redacted] states that herproblems with Simm began in February of 2015. She states that Simm called multiple times over the past few months, todiscuss a matter related to her mother. Simm was referred the account about which it calledon April 2nd, 2015. The firstcall was April 16th, when Simm spoke to Ms. [redacted]’sex-husband. He advised that Ms. [redacted]was managing the affairs of Ms. [redacted]. Four phone calls were placed to Ms. [redacted] over the next 2 weeks. On May 1st, she called Simm and discussedthe account, purchases made on the account, and she acknowledged awareness ofthe purchases. She stated she wouldreview the matter and call Simm back. Simm requested account documentation from its client and forwarded theinformation received to the account address care of Ms. [redacted]. She never called Simm back and, upon receiptof this complaint, Simm ceased collection efforts. If Ms. [redacted] wishes to discuss or resolve this matter, she maycontact [redacted]

Consumer

Response:

Review: This company has contacted, and continues to contact us regarding a debt for a deceased person, [redacted]. The estate of [redacted] went to probate court and since has been closed. This debt was initially with Nations Recovery Center, who must have sold or transferred this debt to SIMM Associates. Legal notification of the probate was sent certified mail to Nations Recovery on 5/12/14, informing them of the probate so they could file the proper documents in probate court against the estate. Nations Recovery failed to do so and the probate has been closed since September 2014. SIMM Associates is calling constantly and they have been told [redacted] is deceased. Today, 3/3/15, I called (866) 572-9374 and spoke with [redacted]. I informed him of the probate being closed and to stop contacting us and he stated that the debt was still owed. He said that they would put a lien on any property or assets [redacted] had or go after her husband. I told him she had neither and they needed to stop contacting us. I was hung up on without any resolve.Desired Settlement: For this debt to neither be sold to another company, nor continued to be collected upon as the debtor is deceased.

Business

Response:

SIMM Associates, Inc. is a third party collectionagency. SIMM does not purchase or owndebt; it collects on accounts referred to it by debt owners. It was founded and incorporated in 1991 inNewark, Delaware. From its inception,SIMM has been dedicated to providing highly effective collection services toits clients, assuring always that the consumer is dealt with in a professionaland appropriate manner.Simm was referred an account by LVNV Funding, LLC onNovember 10th, 2014. Theaccount was in the name of [redacted], deceased. Simm was to see if an estate had beenprobated and if not, to seek to file a claim in the estate. An initial notice was sent a few days afterreceipt of the account by Simm. Simmnotes do not reflect any calls to Ms. [redacted], the complainant herein,but an unidentified number was called to seek information regarding theestate. This may have reached Ms.[redacted]. In response to this complaint, Simm has closed theaccount and returned it to our client. Should Ms. [redacted] have questions, she may contact [redacted]Director of Compliance, Simm Associates, at [redacted]or may call [redacted]

Review: This company has filed a collection judgment against my credit for $57,817.00, account# [redacted]8297 on all three of my credit bureaus. I have called this company to inquire about who they are and refuse to proved me with any information. They have refused to proved me with the proper or original documentation to support this account and no one will give me more information about this account for $57,817. Before having this account post to my credit, I have never received any notices about this account, it just appeared on my Transunion, Equifax and Experian credit bureaus in the month of August 2014. This account is fraud and needs to be removed from all three of my credit bureaus.Desired Settlement: I would like this company to remove the account ending [redacted]8297, $57,817.00 collection judgment from all three of my credit bureaus.

Business

Response:

[redacted]- Please extend our apology for the delay in responding to [redacted]s inquiry.

On August 7, 2014 Simm Associates was referred a student loan account in [redacted]s name by [redacted] Trust. Notices were sent to the [redacted] address and calls were initiated to the phone numbers supplied by NCT. The account was reported as a collection account to the credit reporting agencies. Per Simm's notes, we were not successful in engaging [redacted] in conversation.

Per her request, Simm is closing these accounts and returning them to NCT. Simm is also deleting its report to the reporting agencies. The collection account will be removed.

Should [redacted] or you have any questions, please contact me at [redacted] Thank you.