Silver Street Jewellers Inc. Reviews (1)
Silver Street Jewellers Inc. Rating
Description: Jewelers - Retail
Address: 1414 Lorne Avenue, Saskatoon, Saskatchewan, Canada, S7H 1X7
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The vendor advertised as follows "Free Mystery Gift bag. Up to $100 retail value. All sorts of marvellous and useful items! While supplies last. No Purchase Necessary." The "gift bag" I received was literally full of garbage. The vendor recently moved from a store front to a mobile business. The "gift bag" was full of actual garbage that appeared to be from their old store: display necks for necklaces, display boxes with slots for rings, various cardboard pieces (from displays?), styrofoam blocks, and more such...well...garbage. And yes, it was a free gift but the fact that the bag was filled with literal garbage of no value whatsoever was offensive to me as a customer. The vendor did give me my money back but repeatedly told me that people would pay for and "lots of people would like" what I received in my bag. He continued to state this after I told him what was in the bag. He also stated that some of the bags had a piece of "display jewelry". I have no idea if this was true or not. I was prepared to just walk away with my refund (given in cash and not rung into the till although I paid by **) but after the vendor kept stating that a lot of people would like a bag of garbage like the one he gave me, I told him that it was false advertising and demonstrated a lack of business and possibly moral ethic. He didn't seem to care. In the past this vendor has refused to provide an invoice other than a debit/credit card slip. Although he is required to provide an actual invoice to a customer, he didn't seem to care about that either stating they were too busy to provide one. [redacted]Product_Or_Service: RingDesired SettlementI would like to be taken off of the business' mailing list. [redacted]Business Response To whom it may concern,I acknowledge this complaint in regards to free gift bags.I will take this complaint into considerati@on for future free gift bags.[redacted]Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)The response does not address the action I requested - namely, to be removed from the vendor's mailing list. Final Business Response [redacted]As per our conversation I have already removed this person from my mailing list.[redacted]Final Consumer Response (The consumer indicated he/she ACCEPTED the response from the business.)