Monday, November 21, Revdex.comJefferson St NESuite AAlbuquerque, NM Re: Complaint [redacted] Revdex.com: Our office incorrectly charged monthly service fees to the patient's accountThese service fees have been removed Our office recently transitioned to a new electronic medical record systemWe discovered that not every configuration matched with the old electronic medical record systemWe have corrected this configuration issue and have audited all accounts that my have been affected Silver Health CARE is committed to providing affordable care to our patientsWe are always willing to work with out patients to set up payment arrangements when necessaryWe appreciate that this issues was brought to our attention and we apologize for the inconvenience Thank you, Alfred R***Billing Manager
Monday, November 21, Revdex.comJefferson St NESuite AAlbuquerque, NM Re: Complaint [redacted] Revdex.com: Our office incorrectly charged monthly service fees to the patient's accountThese service fees have been removed Our office recently transitioned to a new electronic medical record systemWe discovered that not every configuration matched with the old electronic medical record systemWe have corrected this configuration issue and have audited all accounts that my have been affected Silver Health CARE is committed to providing affordable care to our patientsWe are always willing to work with out patients to set up payment arrangements when necessaryWe appreciate that this issues was brought to our attention and we apologize for the inconvenience Thank you, Alfred R***Billing Manager