We were in touch with the manufacturer as to the nature of this problem. The manufacturers rep asked that we have the customer contact GE for a possible resolution to the issue. We are not aware whether or not the customer did so, as they were advised this on 12/12. We will contact...
the GE rep again on our own and see if we can resolve the issue without contact by the customer to them. I will update after we have been in contact with GE.
We were in touch with the manufacturer as to the nature of this problem. The manufacturers rep asked that we have the customer contact GE for a possible resolution to the issue. We are not aware whether or not the customer did so, as they were advised this on 12/12. We will contact...
the GE rep again on our own and see if we can resolve the issue without contact by the customer to them. I will update after we have been in contact with GE.