To whom it may concern.I would like for my complaint to be considered resolved. complaint #[redacted]I think there was a misunderstanding between the dry cleaners and myself.The dry cleaner forwarded a picture of the cleaned dress that looked " exactly" ...
like how it was when we took it in. (yellowing around the top lace) I think what could have happened is they forwarded in their e-mail the before and not the after picture of the wedding dress. When we drove from San Diego to Irvine to pick it up, to my surprise it was way better than what the picture looked like. I think this place is pricey, but in the end they did satisfactory job in cleaning the wedding dress. No refund is no longer requested.Thank you[redacted] 858-[redacted]
To whom it may concern.I would like for my complaint to be considered resolved. complaint #[redacted]I think there was a misunderstanding between the dry cleaners and myself.The dry cleaner forwarded a picture of the cleaned dress that looked " exactly" ...
like how it was when we took it in. (yellowing around the top lace) I think what could have happened is they forwarded in their e-mail the before and not the after picture of the wedding dress. When we drove from San Diego to Irvine to pick it up, to my surprise it was way better than what the picture looked like. I think this place is pricey, but in the end they did satisfactory job in cleaning the wedding dress. No refund is no longer requested.Thank you[redacted] 858-[redacted]