Signature Series LLC

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Champion did arrive at the revised repair date and performed an excellent job of providing the service.  I appreciate their attention to detail and am completely satisfied with their response.  I would recommend them to others considering the use of their services.
Regards,
[redacted]

We have received a copy of the above referenced complaint and appreciate the opportunity to respond.  We certainly understand and appreciate Mr. [redacted]s frustration that there was a delay in completing his service.  Unfortunately, there was a personnel issue and we did have to reschedule...

Mr. [redacted]'s original service date.  However, Champion is committed to standing behind our service and warranty and can assure Mr. [redacted] that we will provide any service needed here or in the future.  At this time Mr. [redacted]'s service has been completed and our Service Department has confirmed with Mr. [redacted] that the service has been completed to his satisfaction.  Sincerely,[redacted]National Customer Service Manager