Signature Healthcare Corporation

Re: account number ***: I received two bills for the same service, a month apart. I paid them both (check number *** on 2/28/2019 and check number *** dated 3/19/2019), after which I realized it was for the same service. I called their customer service number and spoke with "***" on 3/26/2019. She confirmed that I overpaid and would receive a $30 check from Signature Healthcare in 6 to 8 weeks. I called on 7/26/2019 to report that I still had not received the $30 back. This time I spoke with "***" and then a "***" (after being disconnected from ***). *** stated that with her supervisor's approval, she would request that the $30 be expedited to me. It is now 9/27/2019 and I have yet to receive this $30 that I am due. To compound matters, I have received a new bill for $10 which I will not pay until Signature Healthcare pays me the money they owe me, first. I hate to report this to Revdex.com, but I have not been able to get this resolved on my own.

Signature Healthcare requires patients who are prescribed certain medication to sign a medication agreement; no where on this agreement does it state that the patient may incur cost or is responsible for any cost incurred as a result of this contract/agreement, however proceeded to send me a bill for $222 for a service they stated was mandatory. Also, they are verbally stating that a service is a "mandate"/"mandatory", however on their contract/agreement it does not state that this is mandatory, it states, "If".