Signature CAD

Initial Business Response /* (4000, 8, 2015/09/02) */
Email server went down for a short period on August 11th. Customer's email wasn't sent correctly and was marked as completed in the system. This wasn't noticed until a formal complaint was made by the customer. The email was resent six days...

later.
Our apologies to our customer.
Initial Consumer Rebuttal /* (2000, 10, 2015/09/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)