I summited my payment on the 21st of September in the drop box, On the 10th of October my water was shut off the employee of the company stated we didn't sign the back of the money order(which isn't suppose to be signed by the purchaser of the money order) she then placed it in the mail back to our addressWhen we arrived home after p.mthe office was closed and we weren't able to speak to anyone until days laterMind you we have had no water for daysThe employee then made us pay and additional $disconnect fee plus the money order amount of $in order to re connect our waterWe are still without water because of her personal problems she explained to my husband, and she will not except our payment unless we take it to her drop box, then wait for her to receive the payment and she will turn our water on at some point after that Their hours are only on Monday, Wednesday, and Fridayand she claims to be the only employee working there, we couldn't get a hold o
I summited my payment on the 21st of September in the drop box, On the 10th of October my water was shut off the employee of the company stated we didn't sign the back of the money order(which isn't suppose to be signed by the purchaser of the money order) she then placed it in the mail back to our addressWhen we arrived home after p.mthe office was closed and we weren't able to speak to anyone until days laterMind you we have had no water for daysThe employee then made us pay and additional $disconnect fee plus the money order amount of $in order to re connect our waterWe are still without water because of her personal problems she explained to my husband, and she will not except our payment unless we take it to her drop box, then wait for her to receive the payment and she will turn our water on at some point after that Their hours are only on Monday, Wednesday, and Fridayand she claims to be the only employee working there, we couldn't get a hold o