I worked for the company for about a month. The office space in Plymouth MN. Very flexible but super repetitive. I made contracted calls to businesses that hired Sight on Services to hire people to act as a potential client surveying them on the customer service I was receiving and if they followed protocol the way the company intended or trained them to. I got paid per call at the actual business location. When working the mystery shopper-aspect selecting online the gig you'd like and how much it pays you will be spending your own money so make sure it's worth it because paychecks are once a month and don't pay very much and you're considered a contractor now paying taxes on top of it. The hotel gigs are nice though! It's hard to imagine anyone actually making a living doing it. The biggest mistake people make is you have to follow the directions to an exact T. Filling out the survey right away once completed with receipts, names, responses to the questions, and time you did the assignments, etc.
I am rejecting this response because: You guys are just repeating yourselves at this pointI've waited over a month at this point, it's obvious that the check is not going to get to meI refuse to pay a fee for your negligenceOnce again, unless I receive a check for the full amount of $I will not be closing this complaint
Our shoppers are independent contractorsThey are paid to produce professional reportsThe reports they submit go through multiple levels of reviewIt is possible that a senior editor rejects the work that a junior editor had approvedWhen a shopper signs up to work with us, both their obligation to produce professional reports, and the penalties for not producing those reports are clearThe penalties are also clearly stated in the shop instructions that are attached to each individual shop the contractor signs up forOur editing team routinely works with shoppers to produce a final professional productThe penalties for not producing a professional report can result in a partial reduction in pay, or a complete cancellation of the assignmentWhen a shop is cancelled and reassigned, we have to pay another person for that workThere are occasions when the editing team is trying to work with a shopper, and while trying to work with them, the team begins to notice a pattern in the quality of work that is put forthBased on those patterns, if they are sufficiently negativea shopper may be droppedWe have no desire to drop a shopper from our registry, but when we do, it is because we feel like we have no other choice in order to protect the quality and integrity of our work.This shopper will not be paid for work that was submitted that did not meet our standards
Dear [redacted] , We apologize that you have not received your payment that was sent through the United States Postal ServiceAs you agreed when you signed up to become a Secret Shopper, the only way a check can be re-issued is if a stop-payment is assessed, or if the check is returned to usThe $stop-payment is not a fine assessed, but a fee for re-issuing a check
Our policy, which you agreed to when you signed up to be a Secret Shopper, states a check cannot be re-issued without the stop-payment fee or the check being returned to our offices If you are not willing to allow the stop-payment fee, then you must allow more time for the check to be received
Dear [redacted] ,Our policy states that we cannot re-issue a check unless it is returned to our office, or the stop-payment fee is assessed This is a policy that all of our shoppers agree to when signing up to become a Secret Shopper If you would like to have the stop-payment fee assessed and the check re-issued, please contact our office.Thank you for your understanding
Initial Business Response / [redacted] (1000, 7, 2015/07/28) */ Dear Ms***, We are sorry for the inconvenience you have experienced recently though the company and website mentioned in your complain are in no way affiliated with Sights on Service dba Secret ShopperOur organization does not request driver's license numbersWe suggest you address this complaint directly with the company mentioned in order to delete your account
I am rejecting this response because: You guys are just repeating yourselves at this pointI've waited over a month at this point, it's obvious that the check is not going to get to meI refuse to pay a fee for your negligenceOnce again, unless I receive a check for the full amount of $I will not be closing this complaint
Our shoppers are independent contractorsThey are paid to produce professional reportsThe reports they submit go through multiple levels of reviewIt is possible that a senior editor rejects the work that a junior editor had approvedWhen a shopper signs up to work with us, both their obligation to produce professional reports, and the penalties for not producing those reports are clearThe penalties are also clearly stated in the shop instructions that are attached to each individual shop the contractor signs up forOur editing team routinely works with shoppers to produce a final professional productThe penalties for not producing a professional report can result in a partial reduction in pay, or a complete cancellation of the assignmentWhen a shop is cancelled and reassigned, we have to pay another person for that workThere are occasions when the editing team is trying to work with a shopper, and while trying to work with them, the team begins to notice a pattern in the quality of work that is put forthBased on those patterns, if they are sufficiently negativea shopper may be droppedWe have no desire to drop a shopper from our registry, but when we do, it is because we feel like we have no other choice in order to protect the quality and integrity of our work.This shopper will not be paid for work that was submitted that did not meet our standards
Dear [redacted] , We apologize that you have not received your payment that was sent through the United States Postal ServiceAs you agreed when you signed up to become a Secret Shopper, the only way a check can be re-issued is if a stop-payment is assessed, or if the check is returned to usThe $stop-payment is not a fine assessed, but a fee for re-issuing a check
Our policy, which you agreed to when you signed up to be a Secret Shopper, states a check cannot be re-issued without the stop-payment fee or the check being returned to our offices If you are not willing to allow the stop-payment fee, then you must allow more time for the check to be received
Dear [redacted] ,Our policy states that we cannot re-issue a check unless it is returned to our office, or the stop-payment fee is assessed This is a policy that all of our shoppers agree to when signing up to become a Secret Shopper If you would like to have the stop-payment fee assessed and the check re-issued, please contact our office.Thank you for your understanding
Initial Business Response / [redacted] (1000, 7, 2015/07/28) */ Dear Ms***, We are sorry for the inconvenience you have experienced recently though the company and website mentioned in your complain are in no way affiliated with Sights on Service dba Secret ShopperOur organization does not request driver's license numbersWe suggest you address this complaint directly with the company mentioned in order to delete your account