Initial Business Response / [redacted] (1000, 5, 2015/09/14) */ Driver performed the full completion of the job we was hired for, we transported a disabled vehicle from A to B with no damage or delayThe complaint is for seating arrangements and we are not a taxi serviceCustomer did not have to ride in the wrecker but choose to and does not influence the pricing and we offer it as a convenience but are not required and is driver discretion to transport individuals We are a towing service, the tow was completed successfully and will not offer ANY type of compensation Initial Consumer Rebuttal / [redacted] (3000, 8, 2015/09/15) */ (The consumer indicated he/she DID NOT accept the response from the business.) My chief complaint is NOT seating arrangements during my servicesMy complaint is that my services were NOT completed in a timely manner as stated in the above response (we had to wait minutes for the driver to pick up his girlfriend), my credit card information was made available to a non-employee, and the unprofessional way in which my complaint was handledI am still seeking a refund or compensation
Initial Business Response /* (1000, 5, 2015/09/14) */
Driver performed the full completion of the job we was hired for, we transported a disabled vehicle from A to B with no damage or delayThe complaint is for seating arrangements and we are not a taxi serviceCustomer did not have to ride in
the wrecker but choose to and does not influence the pricing and we offer it as a convenience but are not required and is driver discretion to transport individuals
We are a towing service, the tow was completed successfully and will not offer ANY type of compensation
Initial Consumer Rebuttal /* (3000, 8, 2015/09/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
My chief complaint is NOT seating arrangements during my servicesMy complaint is that my services were NOT completed in a timely manner as stated in the above response (we had to wait minutes for the driver to pick up his girlfriend), my credit card information was made available to a non-employee, and the unprofessional way in which my complaint was handledI am still seeking a refund or compensation
Initial Business Response /* (1000, 5, 2015/08/25) */
Driver of the truck authorized repairDriver of the truck paid for the charges he authorizedIf this company has any issues they need to handle it with their driver
Driver gave permission to handle the repair after hoursWe have a hour
minim on all repairs after hours and on weekendsAll this information was supplied and is posted
Initial Consumer Rebuttal /* (3000, 7, 2015/08/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Driver gave the shop the owner's phone number to call for permission but they never calledNobody should work on a truck without calling the owner of the truck
Initial Business Response / [redacted] (1000, 5, 2015/09/14) */ Driver performed the full completion of the job we was hired for, we transported a disabled vehicle from A to B with no damage or delayThe complaint is for seating arrangements and we are not a taxi serviceCustomer did not have to ride in the wrecker but choose to and does not influence the pricing and we offer it as a convenience but are not required and is driver discretion to transport individuals We are a towing service, the tow was completed successfully and will not offer ANY type of compensation Initial Consumer Rebuttal / [redacted] (3000, 8, 2015/09/15) */ (The consumer indicated he/she DID NOT accept the response from the business.) My chief complaint is NOT seating arrangements during my servicesMy complaint is that my services were NOT completed in a timely manner as stated in the above response (we had to wait minutes for the driver to pick up his girlfriend), my credit card information was made available to a non-employee, and the unprofessional way in which my complaint was handledI am still seeking a refund or compensation
Initial Business Response /* (1000, 5, 2015/09/14) */
Driver performed the full completion of the job we was hired for, we transported a disabled vehicle from A to B with no damage or delayThe complaint is for seating arrangements and we are not a taxi serviceCustomer did not have to ride in
the wrecker but choose to and does not influence the pricing and we offer it as a convenience but are not required and is driver discretion to transport individuals
We are a towing service, the tow was completed successfully and will not offer ANY type of compensation
Initial Consumer Rebuttal /* (3000, 8, 2015/09/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
My chief complaint is NOT seating arrangements during my servicesMy complaint is that my services were NOT completed in a timely manner as stated in the above response (we had to wait minutes for the driver to pick up his girlfriend), my credit card information was made available to a non-employee, and the unprofessional way in which my complaint was handledI am still seeking a refund or compensation
Initial Business Response /* (1000, 5, 2015/08/25) */
Driver of the truck authorized repairDriver of the truck paid for the charges he authorizedIf this company has any issues they need to handle it with their driver
Driver gave permission to handle the repair after hoursWe have a hour
minim on all repairs after hours and on weekendsAll this information was supplied and is posted
Initial Consumer Rebuttal /* (3000, 7, 2015/08/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Driver gave the shop the owner's phone number to call for permission but they never calledNobody should work on a truck without calling the owner of the truck