SiberName Reviews (%countItem)
SiberName Rating
Address: 7250 Clark Street #301, Montreal, Quebec, Canada, H2R 2Y3
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I have been a customer for over 10 years, and enjoyed the service and pricing of this company. This year my domain renewal costs have increased exponentially.
I have compared renewal prices for other domains with other providers I use, and there is no cause for the increase aside from usury. I have not received any new, better or enhancements of service to justify these out of line costs.
This company has also decided to hold my expired domain names *** opposed to releasing them for purchase with another provider.
This was once a great company which I enjoyed using, and now what nothing to do with -
Initial Business Response /(1000, 5, 2018/01/23) */
Hello;
We wish you called us to clarify this instead of raising this issue with Revdex.com.
Thank you for your recognition that we are once a great company. Well we are still the same team.
We tried to reach you from the number you have on file and could not.
Here is our response:
1) Prices are higher for renewal but not 10 times higher. I believe some of your domains felt into redemption. Your email seems not receiving our domain name renewal reminders.
If a domain name is not renewed for the expiry period of 45 days it goes to redemption. When it is on redemption, the cost of the renewal gets higher. This is not because we charge more This is the price you pay to the registry.
Please search internet for "Why redemption fee is higher" to learn from an independent source.
You can also watch our video at *** for learning the prices and redemption.
2) As a registrar, we can not hold your domain names ***. Registry would cancel our registrar agreement. That is the proof you are wrong.
You can easily obtain the authorization code from your account . And use it to transfer your domain name out to another provider.
We advise you call us at *** to settle all these issues you are facing.
We believe your email is the reason that has caused all these issues. Please whitelist Sibername.com to receive our emails.