Direct Service is fabulous! Professional, prompt and courteous service These people located our slab leak and had it repaired very quickly They even cleaned up the job site! Hooray! Just when I was beginning to believe that there was not an honest plumber to be found, we found Direct Service They arrived pronptly as scheduled, found the leak, and gave us an estimate for repairs - a REASONABLE rate - in writing They arrived promptly the next morning and went straight to work The leak was repaired, hot water now flows freely! The repair cost was within their estimate Don't bother calling anyone but these people - they are that good! Thanjk you Direct Service!
I called this company regarding an air conditioner issueI initially spoke with JordanHe was extremely courteous, professional and cared (really, in this age?)A technician was scheduled to arrive the same day [redacted] arrived with a smile on his face and, as [redacted] was very polite, professional and a delight to have in my homeHis technical knowledge was impressive and he explained everything in such a way that I fully understoodMy A/C issue was taken care of and the quote I was given on the phone was exactly what the invoiced due amount stated Let me say that in this age where companies' actions typically reflect "throat-cut to make a dollar" as their Mission Statement, the level of honesty emanated from Direct Service Company was unexpectedly refreshingI have finally found a technical "advocate" for when any A/C issues arise againAs well, I am going to set up my twice yearly A/C and heating inspections with themThank you!
Direct Service is fabulous! Professional, prompt and courteous service. These people located our slab leak and had it repaired very quickly. They even cleaned up the job site! Hooray! Just when I was beginning to believe that there was not an honest plumber to be found, we found Direct Service. They arrived pronptly as scheduled, found the leak, and gave us an estimate for repairs - a REASONABLE rate - in writing. They arrived promptly the next morning and went straight to work. The leak was repaired, hot water now flows freely! The repair cost was within their estimate. Don't bother calling anyone but these people - they are that good! Thanjk you Direct Service!
I called this company regarding an air conditioner issue. I initially spoke with Jordan. He was extremely courteous, professional and cared (really, in this age?). A technician was scheduled to arrive the same day. [redacted] arrived with a smile on his face and, as [redacted] was very polite, professional and a delight to have in my home. His technical knowledge was impressive and he explained everything in such a way that I fully understood. My A/C issue was taken care of and the quote I was given on the phone was exactly what the invoiced due amount stated.
Let me say that in this age where companies' actions typically reflect "throat-cut to make a dollar" as their Mission Statement, the level of honesty emanated from Direct Service Company was unexpectedly refreshing. I have finally found a technical "advocate" for when any A/C issues arise again. As well, I am going to set up my twice yearly A/C and heating inspections with them. Thank you!
Direct Service is fabulous! Professional, prompt and courteous service These people located our slab leak and had it repaired very quickly They even cleaned up the job site! Hooray! Just when I was beginning to believe that there was not an honest plumber to be found, we found Direct Service They arrived pronptly as scheduled, found the leak, and gave us an estimate for repairs - a REASONABLE rate - in writing They arrived promptly the next morning and went straight to work The leak was repaired, hot water now flows freely! The repair cost was within their estimate Don't bother calling anyone but these people - they are that good! Thanjk you Direct Service!
I called this company regarding an air conditioner issueI initially spoke with JordanHe was extremely courteous, professional and cared (really, in this age?)A technician was scheduled to arrive the same day [redacted] arrived with a smile on his face and, as [redacted] was very polite, professional and a delight to have in my homeHis technical knowledge was impressive and he explained everything in such a way that I fully understoodMy A/C issue was taken care of and the quote I was given on the phone was exactly what the invoiced due amount stated Let me say that in this age where companies' actions typically reflect "throat-cut to make a dollar" as their Mission Statement, the level of honesty emanated from Direct Service Company was unexpectedly refreshingI have finally found a technical "advocate" for when any A/C issues arise againAs well, I am going to set up my twice yearly A/C and heating inspections with themThank you!
Direct Service is fabulous! Professional, prompt and courteous service. These people located our slab leak and had it repaired very quickly. They even cleaned up the job site! Hooray! Just when I was beginning to believe that there was not an honest plumber to be found, we found Direct Service. They arrived pronptly as scheduled, found the leak, and gave us an estimate for repairs - a REASONABLE rate - in writing. They arrived promptly the next morning and went straight to work. The leak was repaired, hot water now flows freely! The repair cost was within their estimate. Don't bother calling anyone but these people - they are that good! Thanjk you Direct Service!
I called this company regarding an air conditioner issue. I initially spoke with Jordan. He was extremely courteous, professional and cared (really, in this age?). A technician was scheduled to arrive the same day. [redacted] arrived with a smile on his face and, as [redacted] was very polite, professional and a delight to have in my home. His technical knowledge was impressive and he explained everything in such a way that I fully understood. My A/C issue was taken care of and the quote I was given on the phone was exactly what the invoiced due amount stated.
Let me say that in this age where companies' actions typically reflect "throat-cut to make a dollar" as their Mission Statement, the level of honesty emanated from Direct Service Company was unexpectedly refreshing. I have finally found a technical "advocate" for when any A/C issues arise again. As well, I am going to set up my twice yearly A/C and heating inspections with them. Thank you!