Shorenstein Hays Nederlander

Initial Business Response /* (1000, 5, 2016/01/12) */
We contacted the customer directly and resolved the complaint to his satisfaction.
Initial Consumer Rebuttal /* (2000, 8, 2016/01/14) */
(The consumer indicated he/she ACCEPTED the response from the business.)
[redacted] from SHN responded to...

our complaint in a very timely manner and the solution that she offered us was very acceptable. Victoria was very interested in our claim and listened to our details
and responded with a solution that meet our needs. Because of her concern and her solution, we will continue to do business with SHN.
Very excellent customer service by both Revdex.com and SHN. We are very impressed with both organizations.
[redacted] & [redacted]