Initial Business Response /* (1000, 5, 2016/03/02) */
We have to have a invoice please to review this matter.
Initial Consumer Rebuttal /* (3000, 7, 2016/03/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
An ethical and responsible business would have a...
paid invoice in their records, unless it's been deleted or shredded. It's obvious they're neither ethical nor responsible or they would have worked with [redacted] when he first contacted them after the break down, by phone. He also went to the business and got no satisfaction. Luckily, there were no injuries or deaths from the accident or there would be a huge lawsuit.
Final Business Response /* (4000, 9, 2016/03/07) */
We still have to have a invoice from us or else we have nothing substantial to review.
Final Consumer Response /* (4200, 11, 2016/03/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They have their record to review, however, they don't intend to do anything about the matter. If the business was ethical and responsible, they would review their records. What difference does it make who has the record? They are liars by denying having worked on [redacted]'s vehicle and they know it. Will never recommend their business to anyone. Keep in mind, what goes around, comes around. They will answer to God someday, for cheating and lying.
Initial Business Response /* (1000, 5, 2016/03/02) */
We have to have a invoice please to review this matter.
Initial Consumer Rebuttal /* (3000, 7, 2016/03/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
An ethical and responsible business would have a...
paid invoice in their records, unless it's been deleted or shredded. It's obvious they're neither ethical nor responsible or they would have worked with [redacted] when he first contacted them after the break down, by phone. He also went to the business and got no satisfaction. Luckily, there were no injuries or deaths from the accident or there would be a huge lawsuit.
Final Business Response /* (4000, 9, 2016/03/07) */
We still have to have a invoice from us or else we have nothing substantial to review.
Final Consumer Response /* (4200, 11, 2016/03/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They have their record to review, however, they don't intend to do anything about the matter. If the business was ethical and responsible, they would review their records. What difference does it make who has the record? They are liars by denying having worked on [redacted]'s vehicle and they know it. Will never recommend their business to anyone. Keep in mind, what goes around, comes around. They will answer to God someday, for cheating and lying.