Shoppers Drug Mart

On Thursday, March 24, 2022 I needed help finding the right battery for an old stopwatch made in Germany. Dave Postma, the manager offered his assistance and spent a good amount of time on his phone researching and converting in an attempt to assure the correct battery would be purchased and then offered to refund the purchase if it didn't work! I have a very happy grandaughter using her Nana's stopwatch. Dave was very professional, helpful and most pleasant.

I was in shoppers drugmart the new locations at parklawn and lakeshore blvd, on the morning of Monday April 20,I usually got into shoppers because of their great deals on soda and cosmeticsI tried to pull a pack of coke and the ginger ale pack display next to it came toppling down on meI managed to catch the display before it came crashing to the ground and all their merchandise would be ruinedI yelled for help for about seconds before anyone even came to help meI am really upset because no one even asked if I was okI stayed in the store for almost minutes after that and I didn't get any sort of apology from a manager or sales personInstead I saw a sales person go up to another sales person at the cash register and tell her what happened and they had a wonderful giggle on my behalf! I am appalled at the lack of concern for the customers safety and how careless that display was merchandisedI will no longer go to shoppers drugmart!

December 30th, 2014, was at Shoppers Drug Mart Sunridge Mall 36th St NE Unit 135, Sunridge Mall, Calgary, AB (403) 280- I was at pharmacy with a sick kids waiting for half an hour for prescription pickupLater on I figured out that they do not apply my insurance coverage and charging me full costI have told them that I have insurance coverage and they finally found in their system, however, they do not know how to apply within family even though it clearly states family coverageI end up asking my husband to take picture of insurance coverage card and send me to show them a proof Even taking a look at the card and insurance number and matching it in their system, they were still unable to applyDON'T KNOW WHYAnyways it took another good half an hour and finally they told me that they can't do it., so I have to pay full amountI told the Pharmacist ( Mubeen, who turns out to be the owner of the store) that you have wasted one hour of my time hereHe threatened me that I cannot complain here( Of course being an owner of store he thinks that it is matter of repute if a customer complains) He became very rude and threaten me to leave the store and also threatened that he will call the securityOf course his threatening behavior start argument and I was mad being insulted without any misconduct or faultI have purchased some retails items, after few minutes I approached a cashier to pay for the items, he chased me down to cashier window and start threatening insulting againIt was disgusting, I don't know why they will give franchise to someone so unprofessional and rude [redacted] I am sure CCTV footage will show how he came at the cashier window and start threatening

What's with Shoppers - we were provided with a contest card to enter to win million points The site referred to on the card does not exist I googled the contest and after much searching found a Shoppers site referring to the contest that lasts till the end of February - the site indicated that the contest was closed I tried contacting Shoppers at the email address on their website - response received was that the email address does not exist What is going on? Can they be trusted? I now have my doubts

Wed, Mar 11, visited Shoppers Drug Mart store in Elliot Lake, On, (Store # 667) I purchased several items and paid with my debit card While waiting for a friend, I checked the sales slip because it seemed much higher than it should have been I was charged for a carton of [redacted] drinks, I purchased cartons, the sign on the shelf read Sale - Also a pkg of [redacted] feminine products was advertised at 28.99, I was charged I then brought this to the attention of the sales clerk who when and checked the prices on both items, I had made a mistake on the feminine products she had charged the correct price However, the [redacted] was marked at and she said she would give me a refund and charge what was marked To my surprise, she charged the each again, I brought this to her attention and she denied ever saying she would give it to me for the price marked And proceeded to charge each which she had just refunded I was in total disbelief that she could do such a thing, paid and left the store very unhappy This is not the first time myself, my family and my friends have had this experience I suggest you train you staff to be more efficient and also treat the customers in a polite friendly manner, it was very embarrassing to be shouted at in a line up of customers by a sales clerk whom the other customers knew was totally in the wrong and she did make the statement previously mentioned

They don't offer price matchOverpriced product, unfriendly customer supportAnalysts predict downturn in national support for operations like this

Shoppers Drug Mart has gone right down the drain since it became part of the grocery chain. I have had too many complaints and have gone to another pharmacy for my perscriptions. My husband still goes there on Thursday for seniors discount but more often than not they forget to give him the discount. He goes back to get his refund [redacted] I think maybe they should be trained or re-schooled. Too much aggrevation to suit me. I just moved on.

The location on Dakota shoppers drug mart at the Canada post the employee Eroca refused to provide me services because I was talking to my mother in law in my languageDoes Eroca know where she is does she know she is in CanadaDoes she know she needs to leave her personal [redacted] opinions to her self not bring them at workS [redacted] She was throwing my package around but to the next person was Canadian and she was very nice to themThat day Eroca represented Shoppers Drug Mart [redacted] and lacking of training on how to work with diversity of peopleMaybe you should input more training about working with different people