Shopgate

We reviewed the customer's account.A refund was issued August, We have contacted the collections agency and told them to no longer contact this customerI am the new VP of Customer Success and my job is to address these types of issuesI want ALL of our customers to have a great experience using our productI am sorry that they did notWe have over 1,customers using our software successfullyThey are moving millions of dollars through their apps and mobile commerce sitesBut, we understand that we can be better at what we do and that is what I hope to achieve going forwardRegards, [redacted] [ [redacted] ]

We reviewed the customer's account.A refund was issued August, 2016. We have contacted the collections agency and told them to no longer contact this customer. I am the new VP of Customer Success and my job is to address these types of issues. I want ALL of our customers to have a great experience...

using our product. I am sorry that they did not. We have over 1,000 customers using our software successfully. They are moving millions of dollars through their apps and mobile commerce sites. But, we understand that we can be better at what we do and that is what I hope to achieve going forward. Regards,[redacted]]