ShopFactoryDirect, Inc.

Very misleading advertising, the website states if you are not happy with your purchase it could be return in 30 days, I even clarify with the sales person the color and return policy, but that's not the case. I purchase a sofa set that I was told by the salesperson "it is a brilliant white", when the delivery truck arrived the sofa was something in the family of cream/ivory/beige not at all white and could not fit in my decor, so I did not accept the delivery. They in turn kept $1,325 of my money from a $2,358.00 purchase for sending me the wrong color item. Another problem I experienced was the day I called to make the purchase I was told there are 3 in stock, 2 - 3 weeks delivery, the minute I placed the order it went to almost 6 weeks for delivery.