Shop Gracie

To whom it may concern:The issue with this order has been resolved as of April 5, Customer was reached out to by the owner via emailWe have provided a discount code as well as refunded the missing items from the order, both of which the customer has accepted as a satisfactory solution.? Attached is a screenshot of the customer's response to our email addressing the issue.? Please let us know if there are any questions or concerns or if more information is neededThank you!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hi ***,
We apologize for the inconvenience and delays you have experienced with this orderIt is our priority that customers are satisfied and that their needs are met promptlyWe understand your frustration, take your feedback to heart, and will be working toward improving
our customer care response time to prevent situations like this from happening again in the future.
A refund has been sent for the Autumn Suede Indie Cut Out Bralette and Opal BraceletThe refund will appear back in your account within 5-business days.
Thank you for choosing to shop with us, ***We hope we can redeem ourselves and make it up to you in the future! Please take 30% off your next purchase with code: 30off at checkout.
Mahalo,
Shop Gracie

Hi ***,We apologize for the inconvenience and delays you have experienced with this orderIt is our priority that customers are satisfied and that their needs are met promptlyWe understand your frustration, take your feedback to heart, and will be working toward improving our customer care
response time to prevent situations like this from happening again in the future. A refund has been sent for the Autumn Suede Indie Cut Out Bralette and Opal BraceletThe refund will appear back in your account within 5-business days. Thank you for choosing to shop with us, ***We hope we can redeem ourselves and make it up to you in the future! Please take 30% off your next purchase with code: 30off at checkout. Mahalo,Shop Gracie

To whom it may concern:
The issue with this order has been resolved as of April 5, Customer was reached out to by the owner via emailWe have provided a discount code as well as refunded the missing items from the order, both of which the customer has accepted as a satisfactory
solution. Attached is a screenshot of the customer's response to our email addressing the issue.
Please let us know if there are any questions or concerns or if more information is neededThank you!

To whom it may concern:The issue with this order has been resolved as of April 5, Customer was reached out to by the owner via emailWe have provided a discount code as well as refunded the missing items from the order, both of which the customer has accepted as a satisfactory
solution. Attached is a screenshot of the customer's response to our email addressing the issue. Please let us know if there are any questions or concerns or if more information is neededThank you!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

To whom it may concern:The issue with this order has been resolved as of April 5, 2016. Customer was reached out to by the owner via email. We have provided a discount code as well as refunded the missing items from the order, both of which the customer has accepted as a satisfactory...

solution. Attached is a screenshot of the customer's response to our email addressing the issue. Please let us know if there are any questions or concerns or if more information is needed. Thank you!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Hi [redacted],We apologize for the inconvenience and delays you have experienced with this order. It is our priority that customers are satisfied and that their needs are met promptly. We understand your frustration, take your feedback to heart, and will be working toward improving our customer care...

response time to prevent situations like this from happening again in the future. A refund has been sent for the Autumn Suede Indie Cut Out Bralette and Opal Bracelet. The refund will appear back in your account within 5-10 business days. Thank you for choosing to shop with us, [redacted]. We hope we can redeem ourselves and make it up to you in the future! Please take 30% off your next purchase with code: 30off at checkout. Mahalo,Shop Gracie