Shoe City

[A default letter is provided here which indicates that the business has not responded to you directly If you wish, you may update it before sending it.] Revdex.com: At this time, I have not been contacted by Shoe City regarding complaint ID [redacted] Regards, [redacted] Ms [redacted] , the complaint has not been resolved by shoe city and I haven't heard anything from them at all

the customer called Revdex.com and said that the sticker price was but when the shoes rang up they rang up as $When he got to checkout the business said they have a sign that the items will sell for the price they ring up as even if there is a difference between the prices, in this case the shoes were marked lower and rang out $moreThe customer did make the purchase but after going to another shoe city he was told that is not a sign they use and that the price marked should be the price marked he now wants a refund of the $

I would suggest to call our customer service incharge and let him see what he can do for herHis no is [redacted] ext ***

Hello I just wanted to let you know I resolved my problem with the store directly I was contacted via email by [redacted] the manager at the Whittier store who authorized the exchange Thank you for your assistance in this matter

Hi ***,We have received your letter regarding *** ***, we have contacted the customer already and offered her to be able to exchange the shoes at our store, if we do not have the same shoe available *** can exchange for another pair of equal or less value, thanks

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Shoe City regarding complaint ID ***
Regards,
*** ***
Ms ***, the complaint has not been resolved by shoe city and I havent heard anything from them at all

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed
action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

I would suggest to call our customer service incharge and let him see what he can do for herHis no is 714 [redacted] ext [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed...

action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

the customer called Revdex.com and said that the sticker price was $[redacted].** but when the shoes rang up they rang up as $[redacted].**. When he got to checkout the business said they have a sign that the items will sell for the price they ring up as even if there is a difference between the prices, in this case the...

shoes were marked lower and rang out $**.00 more. The customer did make the purchase but after going to another shoe city he was told that is not a sign they use and that the price marked should be the price marked he now wants a refund of the $**.00.

I checked with my manger,they said that shoe was of the same size and it was worn and dirty and has some blue color inside the shoe.Our receipt shows that we don’t take worn shoes back

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Shoe City regarding complaint ID [redacted].
Regards,[redacted]Ms [redacted],  the complaint has not been resolved by shoe city and I haven't heard anything from them at all.

Hello I just wanted to let you know I resolved my problem with the store directly.  I was contacted via email by [redacted] the manager at the Whittier store who authorized the exchange.  Thank you for your assistance in this matter.

Hi [redacted],We have received your letter regarding [redacted], we have contacted the customer already and offered her to be able to exchange the shoes at our store, if we do not have the same shoe available [redacted] can exchange for another pair of equal or less value, thanks.

the customer called Revdex.com and said that the sticker price was 124.99 but when the shoes rang up they rang up as $134.99. When he got to checkout the business said they have a sign that the items will sell...

for the price they ring up as even if there is a difference between the prices, in this case the shoes were marked lower and rang out $10.00 more. The customer did make the purchase but after going to another shoe city he was told that is not a sign they use and that the price marked should be the price marked he now wants a refund of the $10.00.

I would suggest to call our customer service incharge and let him see what he can do for herHis no is 714 [redacted] ext [redacted]

Hello I just wanted to let you know I resolved my problem with the store directly.  I was contacted via email by [redacted] the manager at the Whittier store who authorized the exchange.  Thank you for your assistance in this matter.

I checked with my manger,they said...

that shoe was of the same size and it was worn and dirty and has some blue color inside the shoe.Our receipt shows that we don’t take worn shoes back

We have 30 days return and exchange policy and it is written on our receipt too. After 30 days customer should contact the vendor directly

Review: Pricing. IssueDesired Settlement: Refund. For. Difference in money. Paid

Consumer

Response:

the customer called Revdex.com and said that the sticker price was 124.99 but when the shoes rang up they rang up as $134.99. When he got to checkout the business said they have a sign that the items will sell for the price they ring up as even if there is a difference between the prices, in this case the shoes were marked lower and rang out $10.00 more. The customer did make the purchase but after going to another shoe city he was told that is not a sign they use and that the price marked should be the price marked he now wants a refund of the $10.00.

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by Shoe City regarding complaint ID [redacted].

Regards,

[redacted] Ms [redacted], the complaint has not been resolved by shoe city and I havent heard anything from them at all.