Shockwave Video Adult Superstore

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

The complainant has received full refund and returned both items. *** ***
Shockwave VideoStore Manager(608)666-

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

In order to resolve this issue with the complainant ([redacted]) I have reached out to her via the listed telephone on 4/4/17 at approximately 10:27AM and received her voicemail instructing her to call me back, she did and notified me that she would be in within the next...

half hour. We have full intention on satisfying her requests to the extent of her desired outcome on page 2 of the complaint.