Hello, Please come in and select any item in the store or let us know if you have any specific item in mind. We will do our level best to get it and offer you on our BEST discounted price. Thank you!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
Sent: Wednesday, June 08, 2016 6:31 PM Subject: RE: You have a New Message from Revdex.com Regarding Complaint #[redacted] I called store since I hadn't heard from anyone. I spoke to Faiza (salesperson). She explained she was going to call later in the evening. I was expecting to have options today to choose from. I have waited long enough to do exchange. She had told me last week some some Shirin employees went to trade show in Vegas and will have more choices on Monday. Today is Wednesday same story they don't have anything. She will be off next 2 days and she will pass it along to her co-worker Jose to search for ring. They are making it so hard. They obviously don't have anything in stock. Corporate manager Mike has continued to ignore my messages to call me. He tells his employees he already talked to me twice. Yes Mike we have spoke twice and after each call you have to disconnect and say you will call me back. Which you dont!!! You brush me off each time. Mr. Mike please be professional and resolve this matter. Shame on you for not making this a priority. This customer is not satisfied. You have been given more than enough time to take care of this. Please stop replying to go into the store I have done that, you have no options!!! What steps are you going to take to handle this? Why haven't you return my calls?
Regards,
Hello, we apologize for the inconvenience. We have no refunds and 7 days exchanges on all of our purchases made in our store . As we have already sized the ring as per your request, we will not be able to offer any exchange. Please remember we have provided you with 2...
free gifts and free sizing as our special deal to you. Also, please provide us with all the receipts or any bank statement showing the several extra charges which you are claiming here. We will gladly check and take care of them ASAP.Thank you
Hello,We apologize for the miss communication. We will not be able to offer a refund since the diamond jewelry sold was the correct size, color and clarity. As per your request for the better quality and different shape of the diamond, we have some diamonds in stock with higher color and...
clarity. Please stop by and let us know which one you would like and we will do our level best to help you get it. We request you to call us before visiting so we have the diamonds ready for the presentation.Our FREE WARRANTY covers diamonds or gem stones up to 0.05ctw only. The jeweler's labor charges to mount the stone are not covered. We also must get the item inspected once every 2 months to have this FREE WARRANTY valid.Thank you!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
[Provide details of why you are not satisfied with this resolution.]
I have proof you submitted a credit line increase!!!!!!PLEASE STOP PLAYING GAMES!GO HEAL YOUR DAUGHTER ON ONE HANDON THE SECOND HAND CLOSE MY ACCOUNT OR I WILL SIT BACK AND WATCH GOD PUNISH YOU. . YOU HAVE NO IDEA WHO I AM AND NO CLUE WHAT HAPPENED TO THOSE BEFORE YOU WHO HAVE THREATENED ME IN BUSINESS DEALS, IN PUBLIC, MISUNDERSTANDINGS, ETC........ GOD HAS TAKING CARE OF EACH AND EVERY ONE OF ONE OF THEME.I DONT HAVE THE RING. THE EARRINGS ARENT WORTH IT. $100 DOLLARS ARE WHAT THAT THEY THERE WERE WERE APPRAISED AT.I DONG NORMALLY GIVE OUT WARNINGS, BUT SPECIAL NEEDS KIDS NEED THEY'RE MOMS MOMS, DONT HAVE GOD PAY YOU BACK BY TREATING ME WITH ALL THE LIES TAKE THIS CRAP BACK AND FOCUS ON WHATS REALLY IPORTANT AND THATS YOUR DAUTHTER!
Regards,
[redacted]
Hello, Please come in and select any item in the store or let us know if you have any specific item in mind. We will do our level best to get it and offer you on our BEST discounted price. Thank you!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
Sent: Wednesday, June 08, 2016 6:31 PM Subject: RE: You have a New Message from Revdex.com Regarding Complaint #[redacted] I called store since I hadn't heard from anyone. I spoke to Faiza (salesperson). She explained she was going to call later in the evening. I was expecting to have options today to choose from. I have waited long enough to do exchange. She had told me last week some some Shirin employees went to trade show in Vegas and will have more choices on Monday. Today is Wednesday same story they don't have anything. She will be off next 2 days and she will pass it along to her co-worker Jose to search for ring. They are making it so hard. They obviously don't have anything in stock. Corporate manager Mike has continued to ignore my messages to call me. He tells his employees he already talked to me twice. Yes Mike we have spoke twice and after each call you have to disconnect and say you will call me back. Which you dont!!! You brush me off each time. Mr. Mike please be professional and resolve this matter. Shame on you for not making this a priority. This customer is not satisfied. You have been given more than enough time to take care of this. Please stop replying to go into the store I have done that, you have no options!!! What steps are you going to take to handle this? Why haven't you return my calls?
Regards,
Hello, we apologize for the inconvenience. We have no refunds and 7 days exchanges on all of our purchases made in our store . As we have already sized the ring as per your request, we will not be able to offer any exchange. Please remember we have provided you with 2...
free gifts and free sizing as our special deal to you. Also, please provide us with all the receipts or any bank statement showing the several extra charges which you are claiming here. We will gladly check and take care of them ASAP.Thank you
Hello,We apologize for the miss communication. We will not be able to offer a refund since the diamond jewelry sold was the correct size, color and clarity. As per your request for the better quality and different shape of the diamond, we have some diamonds in stock with higher color and...
clarity. Please stop by and let us know which one you would like and we will do our level best to help you get it. We request you to call us before visiting so we have the diamonds ready for the presentation.Our FREE WARRANTY covers diamonds or gem stones up to 0.05ctw only. The jeweler's labor charges to mount the stone are not covered. We also must get the item inspected once every 2 months to have this FREE WARRANTY valid.Thank you!
Hello,We do not OR can not submit any finance application unless our client has filled out and signed for it. Thank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
[Provide details of why you are not satisfied with this resolution.]
I have proof you submitted a credit line increase!!!!!!PLEASE STOP PLAYING GAMES!GO HEAL YOUR DAUGHTER ON ONE HANDON THE SECOND HAND CLOSE MY ACCOUNT OR I WILL SIT BACK AND WATCH GOD PUNISH YOU. . YOU HAVE NO IDEA WHO I AM AND NO CLUE WHAT HAPPENED TO THOSE BEFORE YOU WHO HAVE THREATENED ME IN BUSINESS DEALS, IN PUBLIC, MISUNDERSTANDINGS, ETC........ GOD HAS TAKING CARE OF EACH AND EVERY ONE OF ONE OF THEME.I DONT HAVE THE RING. THE EARRINGS ARENT WORTH IT. $100 DOLLARS ARE WHAT THAT THEY THERE WERE WERE APPRAISED AT.I DONG NORMALLY GIVE OUT WARNINGS, BUT SPECIAL NEEDS KIDS NEED THEY'RE MOMS MOMS, DONT HAVE GOD PAY YOU BACK BY TREATING ME WITH ALL THE LIES TAKE THIS CRAP BACK AND FOCUS ON WHATS REALLY IPORTANT AND THATS YOUR DAUTHTER!
Regards,
[redacted]