Shields Upholstery & Paint & Body Shop

I am rejecting this response because I am truly not satisfied with Honey's work and their honesty. My last comment on this that my AC unit was working fine until Honey & co came and added the two pounds of free on and ever since problems occurred left and right. In reality, I have no clue if the unit was even tempered with or not for it only being a couple years old. Yet I personally know people who have units 20+ years old and working practically fine. I just do not want the same that happened to me, happen to anyone else. I already offered what can fix this issue and have a way to resolve things so that this can come to an end.

To confirm, the customer did call 6/26/17 to state the a/c was not cooling below 85.  When we arrived we found the system to be low on refrigerant.When the condenser was replaced last year, the coil was working.  Unfortunately we can not know if another problem will come up in the future.We do offer a maintenance program for 12.95 that includes 2 visits per year.  Approximately 6 months apart.  One to do a maintenance on the furnace and one to do a maintenance on the a/c.  We have given a price to replace the coil at a disconted price of $1,694.00 if the customer signs up for the maintenance program.  I would be happy to waive the requirement to sign up for the maintenance program and honor the same price.