The customer [redacted] put a dollar deposit down on a vehicle which is non-refundable once approved for financingThe customer also asked us to do extra prep work to the vehicle prior to taking delivery after we got him approved and did all the extra prep work on the vehicle Mr [redacted] said he did not want the vehicleThe paperwork that Mr [redacted] signed states no refund of depositWe will not give Mr [redacted] his deposit back [redacted] Managment
The customer brought her vehicle in for maintenance but instead of having my mechanic diagnosis the problem she said she knew what was wrong with the vehicle and had all her own parts to fix the vehicleWe put in the parts she provided to fix the problem she diagnosed it to have which is why the vehicle is still not running correctlyWe are a business and we canonly do what the customer asks us to do nothing more If the customer wishes to pick up her vehicle and pay for the labor we performed on the vehicle that is the only solution I can offer at this time When a vehicle owner gives us the diagnosis we can not guarantee it will fix the problem because we has a professional shop have not determined the problem with he vehicle
The customer [redacted] put a dollar deposit down on a vehicle which is non-refundable once approved for financingThe customer also asked us to do extra prep work to the vehicle prior to taking delivery after we got him approved and did all the extra prep work on the vehicle Mr [redacted] said he did not want the vehicleThe paperwork that Mr [redacted] signed states no refund of depositWe will not give Mr [redacted] his deposit back [redacted] Managment
The customer brought her vehicle in for maintenance but instead of having my mechanic diagnosis the problem she said she knew what was wrong with the vehicle and had all her own parts to fix the vehicleWe put in the parts she provided to fix the problem she diagnosed it to have which is why the vehicle is still not running correctlyWe are a business and we canonly do what the customer asks us to do nothing more If the customer wishes to pick up her vehicle and pay for the labor we performed on the vehicle that is the only solution I can offer at this time When a vehicle owner gives us the diagnosis we can not guarantee it will fix the problem because we has a professional shop have not determined the problem with he vehicle