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Sheraton Suites Alexandria

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Sheraton Suites Alexandria Reviews (1)

ng a one night stay at the hotel, I found mold on the bedspread and blankets on the bed in the roomI contacted the front desk and requested new blankets as soon as possibleThe night manager brought just a plain blanket and sheet, not a whole new set of beddingAfter showing the hotel employee the mold on the blankets, I told him I did not want the dirty blankets in the roomI left it at thatDays later when I received the final copy of my receipt by email, there was a charge for $After calling to complain, I was informed there was no record of the complaint from that night or the one I left at the front desk in the morning while checking outDue to the employee's incompetence not noting there system, when housekeeping cleaned the room and there was no bedspread and blanket they contacted accounting and they billed me for it with no questions askedNow they are giving me the run aroundThe service was & is terrible, and the Hotel is unsafe

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