Sheraton Minneapolis Midtown Hotel

Rates change daily for us given how much business has booked, so when they see $that could change at any moment just like the airlines change their rate given the demand [redacted] did book a reservation that was fully pre-paid and non-refundable at the rate of not $(see below) prior to booking they do have accept terms and conditions We are not able to cancel the reservation at the property level Also we made an exception to accept her cat to stay here when we do not allow cats [redacted] also left her dress here and we sent it back to her with no charge since we had a problem finding the dress Also Marriot did change their cancelation policy from 24-hours back in June 15th of Attached is the email [redacted] would have received at the time of booking stating the term and conditionsErne [redacted] T:###-###-#### Assistant General Manager Sheraton Minneapolis Midtown [redacted] Minneapolis,Mn sheraton.com/minneapolismidtown

Rates change daily for us given how much business has booked, so when they see $135.00 that could change at any moment just like the airlines change their rate given the demand.   [redacted] did book a reservation that was fully pre-paid and non-refundable at the rate of 181.90 not $202.00 (see...

below) prior to booking they do have accept terms and conditions . We are not able to cancel the reservation at the property level.  Also we made an exception to accept her cat to stay here when we do not allow cats. [redacted] also left her dress here and we sent it back to her with no charge since we had a problem finding the dress.   Also Marriot did change their cancelation policy from 24-48 hours back in June 15th  of 2017. Attached is the email [redacted] would have received at the time of booking stating the term and conditions. Erne [redacted] T:###-###-#### Assistant General Manager Sheraton Minneapolis Midtown [redacted] Minneapolis,Mn 55407 sheraton.com/minneapolismidtown