Shenanigans

Initial Business Response /* (1000, 10, 2015/11/17) */
***, I need some advice as how to respondI feel this subject was a pointed matter at someone who works in my establishmentI want resolution, but am unsure how to approach thisI have records both from our system and from our credit
card processing companyMr*** has made a claimHe claimed he should have been charged $But was charged $Well there is the problemHe was charged $If I am able I would like to have Mr*** come to the restaurant at his convenience with his receipt and I will show him on our system and our 3rd party credit card processing companies statement that he was not overcharged $but, according to his recollection we have undercharged him $Anything more I may do to get resolution I am happy to help withI will attach my contact info for any further correspondence
Sincerely
***
Shenanigans Manager
Office# XXX-XXX-XXXX
Cell# XXX-XXX-XXXX
Initial Consumer Rebuttal /* (3000, 12, 2015/11/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have a copy of my signed receipt and bank statementThe bank statement shows the amount taken from my account was #My receipt from your establishment was for $with a tip I left in the amount of $for a total of $It appears someone is skimming by forging tip amountsI will be happy to mail copies of my receipts to your attention to your business establishmentIt is not the amount of money here I find disconcerting, it is the principle of the matterJust cents extra from every customer every day will add up to a lot of money at the customers expensePlease respond promptly when you receive my paperwork as I work in law enforcement and if needed can gladly turn this over to the district attorneys office for resolution