Shelton Stump Grinding

We have investigated the complaint and have contacted the complainant directly The following is a synopsis of our findings; It is impossible to accommodate the customers resolution request as Medicare does not purchase beds, they rent them All rentals are part of a rental fleet and are rarely new We have agreed to replace the missing locking caster so there are two, not one, per manufacturer specificationsSince the original order for the hospital bed was furnished, we have not been awarded the competitive bid for hospital beds/mattresses/etc Therefore, the customer must use another provider This was explained in detail that we cannot provide what is not reimbursedMedicare rules change yearly and reimbursement for all durable medical equipment has been slashed by over 50% over the past years Home Oxygen Company provides the best possible equipment from brand name manufacturers such as Invacare, Respironics, Roscoe, Medline We will continue to uphold our standards in the face of government cuts The complainants accusations are unreasonable and we would recommend filing a complaint to medicare.gov or their local U.SRepresentative who makes the laws that govern Medicare Bashing us on facebook the same day as filing a complaint with Revdex.com does not help anyone

We have investigated the complaint and have contacted the complainant directly.  The following is a synopsis of our findings; 1. It is impossible to accommodate the customers resolution request as Medicare does not purchase beds, they rent them.  All rentals are part of a...

rental fleet and are rarely new.  We have agreed to replace the missing locking caster so there are two, not one, per manufacturer specifications.2. Since the original order for the hospital bed was furnished, we have not been awarded the competitive bid for hospital beds/mattresses/etc.  Therefore, the customer must use another provider.  This was explained in detail that we cannot provide what is not reimbursed.3. Medicare rules change yearly and reimbursement for all durable medical equipment has been slashed by over 50% over the past 4 years.  Home Oxygen Company provides the best possible equipment from brand name manufacturers such as Invacare, Respironics, Roscoe, Medline.  We will continue to uphold our standards in the face of government cuts.  The complainants accusations are unreasonable and we would recommend filing a complaint to medicare.gov or their local U.S. Representative who makes the laws that govern Medicare.  Bashing us on facebook the same day as filing a complaint with Revdex.com does not help anyone.