Sheltering Arms Physical Rehabilitation

The invoice was delayed being sent to the customerThe remaining balance of the accounts was adjusted to zero on January 30, An itemized accounting is being sent to the customer today showing a balance due of $

The invoice was delayed being sent to the customer. The remaining balance of the accounts was adjusted to zero on January 30, 2015. An itemized accounting is being sent to the customer today showing a balance due of $0.00.

[A default letter is provided here which indicates your acceptance of the...

business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,[redacted]

Review: After obtaining physical therapy from Sheltering Arms for several months and paying my bills timely in Fall 2013 time frame. In December of 2014 they have sent me a new bill without explanation I have attempted to resolve this matter with the business office receiving horrible service and continually being transferred to voice mails with no one calling back. I feel this is an unethical and deceptive practice to send the first notice of a bill over 14 months after the date of service when other bills were sent timely and paid. The dispute amount is approximately $80. This puts me in a very difficult position to validate these charges and I feel this could be a duplicate. Additionally after over a year I feel this amount is not my responsibility. One other note the way their business office and "extended business office" treat people is absolutely unacceptable and they should be embarrassed by their business practices.Desired Settlement: This amount needs to be removed from my account

Business

Response:

The invoice was delayed being sent to the customer. The remaining balance of the accounts was adjusted to zero on January 30, 2015. An itemized accounting is being sent to the customer today showing a balance due of $0.00.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]

I have reviewed the offer made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]

Regards,