SheerID Inc Reviews (1)
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Address: 2451 Willamette St, Eugene, Oregon, United States, 97405-3166
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Hi [redacted],Thank you for contacting us directly via email and through the Revdex.com process about your experience in attempting to verify your eligibility for the [redacted] Premium student subscription. Our services are used to ensure that the eligibility criteria for exclusive offers are strictly met. We...
love [redacted], and we are proud to be working for them to protect their college student discount. We focus tirelessly on delivering an excellent customer experience, and in your case, there was a breakdown. I hope you will consider staying on with [redacted] despite the unintended difficulty you experienced trying to prove your eligibility.The source for the problem is very simple - your student ID does not meet the strict criteria, because it does not have any proof that you are currently enrolled. Email does not serve the purpose either, because most colleges do not turn off .edu email addresses anymore when someone withdraws from school or graduates.In these cases, most people send a paid tuition receipt or a class schedule - often a screenshot or mobile snapshot of the qualifying documentation - and we encourage people to blur out or cover anything sensitive or unnecessary to the verification process. All that is required are your name, the school name, and a current date that proves that you are enrolled on something official. In order to support an offer of such a deep discount, it is critical that non-students cannot game the system. People often still have a student ID and a .edu email address long after they are enrolled in college.Please do not hesitate to pop back into the verification process with a document or image file that proves your current enrollment status - we would love to help you get your [redacted] Premium account at a 50% discount.I am glad that you took time to contact us. I take these issues very seriously, as we are constantly striving to improve our services and help eligible individuals easily access the products, services, and pricing they qualify for while keeping fraudsters out.Please accept my apologies for the friction you encountered, and I hope you give the process another try.Best regards,[redacted] | CEO | SheerID, Inc. | www.SheerID.com |[redacted] | [redacted] | Eugene, OR 97405