Sheds of Eden

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I accept it

We have resolved this with the customer as the customer has a year warranty from [redacted] BuildingsThe customer has been told where to go to submit their warranty claim on [redacted] 's websiteThis issue has been resolved and we have checked with the customer to ensure there is satisfactionThank you so much for bringing this to our attention

We are waiting for the warranty repair to be completed by [redacted] , the brand of shed that was purchasedCustomer understands and is aware of thisWe will update here once the warranty has been madeThis issue should remain open until completed, and it will beWe are going to call [redacted] today to request an update on it.Thank you,Jan G***

I am rejecting this response because:
On February 8, I was advised by sheds of eden to file a warranty claim at ***.com/warrantyI did that on the 8th but have not received a call or emailThey said the issue has been resolved and they checked to ensure costumer satisfaction but the building has not been fixed nor have I received any information reguarding when it will be fixed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and I accept it.

We are waiting for the warranty repair to be completed by [redacted], the brand of shed that was purchased. Customer understands and is aware of this. We will update here once the warranty has been made. This issue should remain open until completed, and it will be. We are going to call [redacted] today to request an update on it.Thank you,Jan G[redacted]

We have resolved this with the customer as the customer has a 5 year warranty from [redacted] Buildings. The customer has been told where to go to submit their warranty claim on [redacted]'s website. This issue has been resolved and we have checked with the customer to ensure there is...

satisfaction. Thank you so much for bringing this to our attention.