Shay Construction

The workmanship to date is good. That said, the management is HORRIBLE. We had a flooded basement and were forced to use this contractor by USAA - if we did not, we would have not been compensated the full replacement value for the damage. Within the first week, Shay had repaired drywall and replaced most of the damaged flooring - GREAT, right? Not so fast... Now, two months later, our basement is still unfinished. We have two rooms that do not have flooring, and a bathroom that has no vanity. They fail to return phone calls when they make promises to come out to finish work and no one shows up! They have failed to provide us an invoice for work done to date so that we can move on and have another contractor finish. It is ridiculous. They have obviously bitten off more insurance jobs than they can chew, as this job should have been completed a month ago. I don't understand how they have stayed in business. Shame on USAA for having them on their list of contractors. AVOID this company and tell USAA to send someone else of they show up!