We are sorry that you didn't have the experience that our customers expect from Watson Chevrolet. We value you as a customer and would like to resolve your concern. You had your vehicle serviced 2/9/2016 here at Watson. Your concern was oil pressure dropped to zero and chimes went off. Reviewing...
your Invoice [redacted] dated 2/9/2016, I see that you had a fuse (part # [redacted]), (sensor (parts # [redacted]), and filter (part # [redacted]) replace for a total of $80.49 in parts. Labor charged for the repair was $399.60. Mitchell Labor time guide for the sensor is 2.1 hours. Our diagnostic charge is $100.00 for the 1st hour, and increase with the time it takes the tech to diagnosis the problem. The tech also found that the vehicle has a shorted fuse and replace a screen/filter for the sensor. I believe that you were fairly charged for the service we provided. We would like to resolve your concern. Please send/fax/email me a copy of your invoice from the other dealership and we will review it with General Motors and Watson Management for reimbursement. Art E[redacted] Watson Chevrolet 724-387-5941 [email protected] 724-387-1520 fax
We are sorry that you didn't have the experience that our customers expect from Watson Chevrolet. We value you as a customer and would like to resolve your concern. You had your vehicle serviced 2/9/2016 here at Watson. Your concern was oil pressure dropped to zero and chimes went off. Reviewing...
your Invoice [redacted] dated 2/9/2016, I see that you had a fuse (part # [redacted]), (sensor (parts # [redacted]), and filter (part # [redacted]) replace for a total of $80.49 in parts. Labor charged for the repair was $399.60. Mitchell Labor time guide for the sensor is 2.1 hours. Our diagnostic charge is $100.00 for the 1st hour, and increase with the time it takes the tech to diagnosis the problem. The tech also found that the vehicle has a shorted fuse and replace a screen/filter for the sensor. I believe that you were fairly charged for the service we provided. We would like to resolve your concern. Please send/fax/email me a copy of your invoice from the other dealership and we will review it with General Motors and Watson Management for reimbursement. Art E[redacted] Watson Chevrolet 724-387-5941 [email protected] 724-387-1520 fax