Shark Robot LLC

My name is Michelle and I work at Shark Robot LLC in Springville, UtahWe have received a complaint in the mail from a Tyree H*** saying informing us she has not received her shipmentOur reference number is ***After looking into this complaint we have found no order pertaining to the
information given in the complaintI have reached out to her for an order number so I can for sure find this order she placed, and she has yet to respondWhat are the next steps here? we do not want a complaint on our record if there was no order to begin with or the customer has failed to supply us with the information needed to lookup and reship her order.Thank you!Michelle S*Media and ConventionsSHARK ROBOT LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Tyree H[redacted]