Shanes Gourmet Catering

Even without a drop of water in chaffer from the moment of delivery it is impossible to duplicate the outcome asserted by said client Neither the sterno (fuel source) or the chaffer have the ability to retain any measureable excessive heatA more plausable senerio is that a guest at the party decided the countertop may be a great place to sit(we can't always blame the caterer) The matter is in the hands of the insurance company at this point

From the information provided to me it is to the best of my knowledge that neither of us acctually saw it happenWe are both making assumptions based on the aftermath I will however do my best to work with [redacted] to come to resolve after insurance makes a determination one way or the other

It is based on assumptions and conjecture by a person who was never present at the scene of the incident I possess, and have already shared with the insurance company, photographs during the event that clearly show there is zero room for anyone to sit on the counter as allegedEven if one wanted to, the counter stools would have been a logical choiceThat assertion is absolutely without merit Shane's assertion that it cannot replicate the effect of heat transfer is not credible and I have already provided third-party evidence to the insurance company demonstrating that it is possibleI look forward to [redacted] 's quick resolution of this matter based on it's thorough and unbiased investigation %

Even without a drop of water in chaffer from the moment of delivery it is impossible to duplicate the outcome asserted by said client.  Neither the sterno (fuel source) or the chaffer have the ability to retain any measureable excessive heat. A more plausable senerio is that a guest...

at the party decided the countertop  may be a great place to sit. (we can't always blame the caterer) The matter is in the hands of the insurance company at this point.

From the information provided to me it is to the best of my knowledge that neither of us acctually saw it happen. We are both making assumptions based on the aftermath . I will however do my best to work with [redacted] to come to resolve after insurance makes a determination one way or the other.

It is based on false assumptions and conjecture by a person who was never present at the scene of the incident. 
I possess, and have already shared with the insurance company, photographs during the event that clearly show there is zero room for anyone to sit on the counter as alleged. Even if one wanted to, the counter stools would have been a logical choice. That assertion is absolutely without merit. 
Shane's assertion that it cannot replicate the effect of heat transfer is not credible and I have already provided third-party evidence to the insurance company demonstrating that it is possible.
I look forward to [redacted]'s quick resolution of this matter based on it's thorough and unbiased investigation.
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