Shane Bowden The Gallery

Dear Revdex.com,
In response to complaint #***, allow me to assure you that we have made every attempt to satisfy this clientWhen made aware of the client's concerns, we offered a replacementThe artist created three custom artworks for the client to choose amongOnce the client had
made his selection, we custom framed the artwork at no charge and have absorb the cost of shipping the replacement artwork to his home and the cost of shipping his original artwork back to our studioThe client reports that he is now satisfied with his new artworkIt is important to note that in the transaction of nearly 8,artworks over the course of the last years, this is the first and only complaint filed to the Revdex.com against Shane Bowden GalleryIt is our sincere hope that any interested reader visit our beautiful showroom in sunny La Jolla, California to determine for themselves the level of care and attention we apply to every client's experience with Shane Bowden GallerySincerely,
Shane Bowden - The Gallery
Herschel Ave., Suite G
La Jolla Ca phwww.shanebowden.com

Plane and simple. I order a piece and never received it . Never answered any phone calls and stop responding to my emails after they knew I wouldn’t be able to fight the charge with Amex . Scam, bad business, bad people. Some people would sell their souls for a dollar. Sad.

Shane Bowden has an account with our company and left town in the middle of the night without paying his bill. He’s a scam artist.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Review: Unfortunately I would not even call this place an art gallery it is more of an art scam with a scam artist. Last year I had the unfortunate experience of purchasing a piece of art from this crooked gallery. After I purchased a painting I was told they will ship it to me and I should get it within a few weeks. It took over 2 months before I got my so called painting. What I got was a defective painting on a warped frame and it was a completely different piece from the one I had purchased. I contacted the gallery to have it replaced over a dozen times and for the last year they have been promising to send me a replacement but I never got one. The employees at the gallery are constantly changing and nobody ever returns my calls. After doing some research on the business I found out that this artist is a crook and the gallery is a big scam. In addition to this, Shane Bowden had to close his gallery in Hawaii because he never paid his employees and has been scamming innocent shoppers like me his entire life.Desired Settlement: I initially requested then to replace my art but since it's been almost a year of promises that it's coming I want my money back for this art. I paid with my credit card $950 on March 30, 2014.

Business

Response:

Dear Revdex.com,