Shana Wells Photography

Review: [redacted] had a verbal agreement with my daughter and myself about taking photos of my granddaughter on October 27, 2013 for a Halloween photo shoot at a pumpkin patch. She agreed to take several photos for $ 30.00 giving us all photos and giving us 15 edited photos at no extra cost. After paying [redacted] $ 30.00 in cash, we were told that she would put them on a CD when returning back home to California. After receiving the CD, it only had 15 edited photos , NOT the rest of the photos. I was very disappointed. I come to find out that after looking at her website, she has a photo of my granddaughter posted on it. I nor did my daughter agree in any way approve for [redacted] to post on her website of my granddaughter. I called her after receiving the CD asking her why she didn't give me all the photos and she said she didn't have to.After her taking the photos, [redacted] never let me see any of the photos that she took. She took it upon herself to choose the 15 edited photos herself to give to me.Desired Settlement: I would like my $ 30.00 refunded and all of the photos that [redacted] took of my granddaughter. They are very sentimental to me and the family. She is my ONLY grand child and I would like all of the photos. I would have asked another friend that had photographed my granddaughters 1st birthday party but he was not available. He photographed her 1st birthday party and gave me every photo on a CD for $ 130.00 for 250 photos.

Business

Response:

To whom this may concern,