I had a HORRIBLE experience with Shaffer Plumbing. They installed the wrong shut off valve in my basement and when I called them to correct the error, both the manager and installer were completely rude and unprofessional. Not only did they install the wrong valve but they also overcharged me. I was charged $60.00 for the valve when you can purchase it at [redacted] for approximately $6.00 ... a 600% markup!!! I would not recommend this plumbing facility to anyone! They do not take responsibility for their errors and they overcharge their customers, what a complete ripof!
I had a HORRIBLE experience with Shaffer Plumbing. They installed the wrong shut off valve in my basement and when I called them to correct the error, both the manager and installer were completely rude and unprofessional. Not only did they install the wrong valve but they also overcharged me. I was charged $60.00 for the valve when you can purchase it at [redacted] for approximately $6.00 ... a 600% markup!!! I would not recommend this plumbing facility to anyone! They do not take responsibility for their errors and they overcharge their customers, what a complete ripof
!