Shadyside Detail Inc. Reviews (2)
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Shadyside Detail Inc. Rating
Description: AUTO DETAILING
Address: 5757 Ellsworth Ave, Pittsburgh, Pennsylvania, United States, 15232
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Review: I paid, in advance, for my car to be detailed at Shadyside Detail. I was 15 mins late to the appointment and they said that they would be able to still to my car right away. I asked them if they were sure that it could be done right away or if I should bring it back another day. They said it would be done quickly. I said okay and left my car. Almost 4 hours later, I called to find out when my car would be finished. They said that they didn't start it yet. I asked them when it would be done and they said in 3-4 hours. I called back to tell them that that time frame was not acceptable. They sales rep on the phone became confrontational, starting cutting me off while I was speaking, and was in general not pleasant to talk to. I asked if I could get my car back and come back another day and they said that they had just started detailing my car and that coming back another day would not be possible. I tried to explain, again, that I need my car for work and that I need it back ASAP as the longer they have my car, the less I am able to work.Desired Settlement: I missed an entire days worth of work. Although I was late to the appointment by 15 mins, I asked repeatedly if it would be done quickly or if I should come back another day. They said it would be done quickly and this promise was not delivered. I would like a refund to deter some of the costs incurred from missing a full day's worth of work.
Hello, this is the owner of Shadyside Detail. When was this appointment? We never have immediate turn around times and ask customers to leave vehicles all day, or at least half a day. Please feel free to call me anytime, my name is Mike. 4124414405. This post seems wrong and I want to understand more. Thank you.