Shadow Trailer World Ocala Reviews (%countItem)
dstrykr
I've never dealt with a company who could care less if they sell their product.
And their website is never updated. I called TN Shadow to put in a buyer's order on a trailer and deposit 5/13/2021 on a living quarters horse trailer. No one called me back and the buyer's order was never submitted. I had to contact the Fl Shadow dealer to find out the status on 5/14/2021. I found out the trailer I wanted was sold. I then picked out another trailer. I told the Fl. sales rep I would put a deposit immediately down on the second trailer and requested a buyer's order be sent to my bank. She told me she would call back with the details within 30 mins. Never got a call. Attempted to call, voicemail. Attempted to call again. Voicemail. Got a text from sales rep, "I'll call you right back". Never got a call the entire day. Called the TN location and was told there was already a deposit on that trailer by another person. You would think when consumers are buying items more expensive than most cars they'd be very responsive to their customers. That's certainly not the case with Shadow Trailer World. I found a trailer company in Ohio happy to work with me to buy a $60,000 trailer. If they are like this with their sales, imagine how they would handle warranty and repair issues.
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Shadow Trailer World Ocala Rating
Address: Ocala, Ocala, Florida, United States
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