SGK Global

From: Uche M [redacted] Sent: Monday, November 16, 4:PMTo: drteamCc: 'Uche M***'Subject: case # [redacted] Re: Case # [redacted] This customer’s consignee arrived at our Lagos office to pick up a package on Saturday October 24thUnfortunately at that time, our Lagos office computer system was down and customer did not have any physical proof of paymentLagos office therefore had no way of confirming the payment since Houston office was not yet open due to time difference and customer could not provide them with any proof of paymentCustomer has since been contacted and amicable resolution reached on this matterThank you Uche M***

From: Uche M*** Sent: Monday, November 16, 4:PM To: drteam Cc: 'Uche M***' Subject: case # *** Re: Case # *** This customer’s consignee arrived at our Lagos office to pick up a package on Saturday October 24thUnfortunately at that time, our Lagos office computer
system was down and customer did not have any physical proof of paymentLagos office therefore had no way of confirming the payment since Houston office was not yet open due to time difference and customer could not provide them with any proof of paymentCustomer has since been contacted and amicable resolution reached on this matterThank you Uche M***

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and while I opt for the amicable resolution which is a refund of the $paid for this shipment which will be credited back to the credit card used for this payment If this business fails to fulfill their part, I am going to re-open this case and claim full cost of $for the negligence played by this business during this transaction

Sent: Tuesday, April 03, 2018 4:55 PM Subject: case # [redacted] Thanks you for your time. This issue has been amicably resolved with customer. Thank you Uche [redacted] SGK Global Shipping Services 4910 Wright rd, # 160 Stafford TX 77477 +1 281 501 2922 +1 281 702 9115 cell

From: Uche M[redacted] Sent: Monday, November 16, 2015 4:45 PMTo: drteamCc: 'Uche M[redacted]'Subject: case #...

[redacted]   Re: Case # [redacted]   This customer’s consignee arrived at our Lagos office to pick up a package on Saturday October 24th. Unfortunately at that time, our Lagos office computer system was down and customer did not have any physical proof of payment. Lagos office therefore had no way of confirming the payment since Houston office was not yet open due to time difference and customer could not provide them with any proof of payment. Customer has since been contacted and amicable resolution reached on this matter. Thank you   Uche M[redacted]