I called about a Referral of a Patient. I spoke with a Nurse and She was soo Ignorent and Abusive to me I simply Thanked HER FOR THE SARCASM and Hung Up.
In 48 years of Nursing I have never Experienced this Kind of Professional Treatment.
NEVER ! STAY AWAY FROM THIS PLACE !
RE: Complaint ID [redacted] To whom it may concern:The records request in question was received on three different occasionsThe entire record that we have was sent as requestedThe only records that we have are from as a re-establish into the practice as he hadn't been seen in 5-6yearsThere are no further records availableA message was left on the patient's telephone letting him know we only had records from his visit and that wewould send themAny previous records from other practices he would need tocontact those offices to get those recordsThank you.Sincerely,Capital Region Family Health CarePractice Manager
In 48 years of Nursing I have never Experienced this Kind of Professional Treatment.
NEVER ! STAY AWAY FROM THIS PLACE !
RE: Complaint ID [redacted] To whom it may concern:The records request in question was received on three different occasionsThe entire record that we have was sent as requestedThe only records that we have are from as a re-establish into the practice as he hadn't been seen in 5-6yearsThere are no further records availableA message was left on the patient's telephone letting him know we only had records from his visit and that wewould send themAny previous records from other practices he would need tocontact those offices to get those recordsThank you.Sincerely,Capital Region Family Health CarePractice Manager