This doesn't resolve the matter, and according to their contract it does not state shift forks which are located or housed inside the transaxle or transmission are not covered. The contract list what's not covered. Shift forks which are a moving component housed inside the transmission are not on that list and the repair shop stated there's a burned gear. Gears are a covered item are listed in the contract. This contract generalized as to what's covered and is not explicit as to what's not covered. So its the interpretation of the claims adjuster whether or not its a covered item. Nothing in the language of the contract stated this is not a covered item. I am asking for an arbitration hearing if the company refuses to do the right thing.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. With a provision that the full amount paid of $999.00USD is returned in a reasonable time frame. (2 weeks from date reviewed). I have copies of the receipts if needed.
Regards,
[redacted]
I can mail you a copy! It clearly stats 24 months manufactures (+) 36 months extended for a total 60 months [redacted]
This doesn't resolve the matter, and according to their contract it does not state shift forks which are located or housed inside the transaxle or transmission are not covered. The contract list what's not covered. Shift forks which are a moving component housed inside the transmission are not on that list and the repair shop stated there's a burned gear. Gears are a covered item are listed in the contract. This contract generalized as to what's covered and is not explicit as to what's not covered. So its the interpretation of the claims adjuster whether or not its a covered item. Nothing in the language of the contract stated this is not a covered item. I am asking for an arbitration hearing if the company refuses to do the right thing.
[redacted] I can mail you the attch files
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. With a provision that the full amount paid of $999.00USD is returned in a reasonable time frame. (2 weeks from date reviewed). I have copies of the receipts if needed.
Regards,
[redacted]