At this time, I have been contacted directly by Country Inn & Suites regarding complaint ID [redacted], however my complaint has NOT been resolved because:
They have contacted me and gave me points to use as a member. Only problem is I wanted to be compensated with a free nights stay. The...
points they have were not enough ALONE to book a regular nights stay. I had points already accumulated before the incident. So together with points I've earned already and the little points they gave me together was enough. That's not compensating me for getting stuck while pregnant in a elevator. Compensation should have been separate from what I've earned on my own. So I am still very upset about the incident that customer service gave me what they thought was a comp nigh. Nobody contacted me DIRECTLY from the actual hotel about the incident.Not the general manager, the manager, the supervisor, the staff that was on the schedule. Nobody.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
At this time, I have been contacted directly by Country Inn & Suites regarding complaint ID [redacted], however my complaint has NOT been resolved because:
They have contacted me and gave me points to use as a member. Only problem is I wanted to be compensated with a free nights stay. The...
points they have were not enough ALONE to book a regular nights stay. I had points already accumulated before the incident. So together with points I've earned already and the little points they gave me together was enough. That's not compensating me for getting stuck while pregnant in a elevator. Compensation should have been separate from what I've earned on my own. So I am still very upset about the incident that customer service gave me what they thought was a comp nigh. Nobody contacted me DIRECTLY from the actual hotel about the incident.Not the general manager, the manager, the supervisor, the staff that was on the schedule. Nobody.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]