Initial Business Response /* (1000, 5, 2016/02/21) */
We did call [redacted] back and there is a misunderstanding here. We did finish the "drying" part of his water damage which we are a emergency mitigation company that gets a house professionally dry and then we are done with our job. In this process...
building materials are removed and need to be repaired by a construction company. This is what [redacted] needed to do is to hire a construction company to repair his property after we were done with the drying. We had quoted him the amount of our service and our bill came in that range. We feel there is no error in our bill or service here and did not get a call from him. We did discuss this 1 month later when we were calling him to get paid for our work.
Initial Business Response /* (1000, 5, 2016/02/21) */
We did call [redacted] back and there is a misunderstanding here. We did finish the "drying" part of his water damage which we are a emergency mitigation company that gets a house professionally dry and then we are done with our job. In this process...
building materials are removed and need to be repaired by a construction company. This is what [redacted] needed to do is to hire a construction company to repair his property after we were done with the drying. We had quoted him the amount of our service and our bill came in that range. We feel there is no error in our bill or service here and did not get a call from him. We did discuss this 1 month later when we were calling him to get paid for our work.