Service First

My other tech [redacted] was the original servicer on this work order thru [redacted].  We had ordered parts for his dishwasher and washer. Both units had parts that were not readily available, which we then ordered. Under normal conditions we will wait until all parts are in before...

we schedule for a return visit to install failed parts. We received the parts for the dishwasher but we were still waiting for the washer parts from Whirlpool which as of today, still have not received. [redacted] was contacted about waiting excessive time for parts and they began their own search to locate.  [redacted] did contact Mr. [redacted] to offer options since parts had no ETA.  Last week, [redacted] did go out to Mr. [redacted] and install the parts on the dishwasher. If parts are backordered by the factory then we have no other source to acquire the necessary parts. The $75.00 is required by [redacted] from the insured party for their deductible fee. Thank You,[redacted]Owner/OperatorService First