I purchased a coupon good for Brazilian Keratin treatment at Sergio Limpopo for $on ***I proceeded to follow all instructions on booking an appointment and made one for Tuesday, April *** at 5:30PMOn the day of the appointment, the salon called to cancel my appointment because a stylist called in sick (later they told a different story and said it was because they were overbooked)I tried to reschedule my appointment for Wednesday, April *** at 5:30PM or Thursday, April *** at 5:30PM but they would not allow it - saying that they do not have 5:30PM appointments (which is not true given that they had previously scheduled me for one)The coupon I purchased expires on April ***, and despite the fact that it was the Salon's fault that I was unable to redeem it prior to expiration, they will not honor it at a later date or offer me a refundThe receptionist told me that it was "my own damn fault" for not redeeming it in time, even though I did schedule an appointm
I purchased a coupon good for Brazilian Keratin treatment at Sergio Limpopo for $on ***I proceeded to follow all instructions on booking an appointment and made one for Tuesday, April *** at 5:30PMOn the day of the appointment, the salon called to cancel my appointment because a stylist called in sick (later they told a different story and said it was because they were overbooked)I tried to reschedule my appointment for Wednesday, April *** at 5:30PM or Thursday, April *** at 5:30PM but they would not allow it - saying that they do not have 5:30PM appointments (which is not true given that they had previously scheduled me for one)The coupon I purchased expires on April ***, and despite the fact that it was the Salon's fault that I was unable to redeem it prior to expiration, they will not honor it at a later date or offer me a refundThe receptionist told me that it was "my own damn fault" for not redeeming it in time, even though I did schedule an appointm