Serenity Joy Counseling Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me. 
Regards,
[redacted]

Titan Property Management has no knowledge of a posting referred to by [redacted].  There were no short term leases available much less at a reduced rate.  Our rates were established in October of 2016 and have remained the same.  The only time we entertain a reduced rate or term...

is if Purdue has started classes, and we have an empty apartment.  That rarely happens, and we are totally leased at present.  I am wondering if [redacted] saw an old posting perhaps; however, when we reviewed all postings on [redacted] Apartments, there were no such postings.It appears the young lady is asking for return of her application fee.  Due to the fact that we could not give her a reduced rated reduced term apartment, I feel the right thing to do is to refund her application fee of $25.00.  I will see that the return is completed.  I am truly sorry for all the misunderstanding and I trust this will make it right with [redacted] and the Revdex.com.Thank you for your efforts to keep all of us accountable.Sincerely,Betty J. B[redacted]

In response to this complaint- Searching our records we have addressed and completed all request tenant has made regarding her unit. All work orders were attended to and completed within 2 days of request. We have an emergency contact number and an online portal for each and every tenant to be able...

to submit any maintenance request. All units in this complex are designed and built the same way, same lay out and same materials. In regards to rent being raised, this is the first time the owners have ever raised rent at this complex. It is not towards one particular tenant. With the rising cost of property taxes and our growing community, it is an unfortunate necessity for owners to do.