Sensio, Inc.

The customer has been contacted by email at ***

Please note that Complaint ID *** for *** *** has been resolvedA replacement blender was shipped by FedEx to her on February 8th, and successfully delivered on February 9th, The FedEx tracking # is: *** This case has been closedRegards, Uchenna E*** Customer
Service Manager Place du Frere Andre Montreal, Quebec H3B 3X*** *** ***
*** *** *** ***
*** ***

Hello, The customer was contacted and she has been offered a replacement unit.

We will make a one time exception and send the part free of charge to satisfy the customerHowever, there will be a charge if the customer needs a replacement in the future as the warranty only covers manufacturing defects and not damage through accidents or misuse

The customer has been contacted by email at ***

We will make a one time exception and send the part free of charge to satisfy the customerHowever, there will be a charge if the customer needs a replacement in the future as the warranty only covers manufacturing defects and not damage through accidents or misuse.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Customer was emailed again, was returned as undeliverableCustomer will be called again tomorrow

Customer was emailed again, was returned as undeliverableCustomer will be called again tomorrow

The customer has been contacted via email and has been offered a refund Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.?
Regards,
*** ***

Please note that Complaint ID *** for *** *** has been resolved A replacement blender was shipped by FedEx to her on February 8th, and successfully delivered on February 9th, The FedEx tracking # is: *** This case has been closed Regards, Uchenna E*** Customer
Service Manager Place du Frere Andre Montreal, Quebec H3B 3X*** *** ***
*** *** *** ***
*** ***

The customer has been contacted via email and has been offered a refund.   Regards,

-The company settled last week...thank you.

Customer called, voicemail was left with reference number for warrantyEmail was attempted, returned as undeliverable

Hello, The customer was contacted and she has been offered a replacement unit.